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Reviews, get directions and contact details for Charm Diamond Centres

Story

For 45 years, Charm Diamond Centres has helped Canadians celebrate and commemorate all of life’s biggest moments – love, engagement, anniversaries, and every precious moment in between.

Charm Diamond Centres has grown from humble beginnings. Founded by Richard Calder in 1972, our first store opened in Dartmouth, Nova Scotia, and has grown to over 73 stores across Canada. Proudly retailing Canada’s largest selection of Canadian diamonds, Charm Diamond Centres’ commitment to quality, value, and service has allowed us to build our customer relationships based on trust.

From the beginning, Calder’s mission has been to, “Win the Customer for Life.” He believes providing excellent customer service and quality jewellery, at the best price, is the key to making that happen. Calder has spent his life searching and creating the world’s best bridal offerings for the Canadian Bride. As a proud Canadian, Richard has also led the way in Canadian Diamonds, being one of the first retailers to introduce them to the world. Now at the forefront of the industry, he is introducing his signature bridal collection, Charmed by Richard Calder.

Whether you’re looking for something from our exclusive Charmed by Richard Calder Collection or Glacier Fire Canadian Diamond line, which is a premium brand of Canadian diamonds, or LeVian, featuring the rich chocolate diamonds that are so often seen on the Red Carpet at high profile events, or perhaps Chamilia charm bracelets, men’s wedding bands, or watches by Daniel Wellington, Michael Kors, Guess, Citizen and Bulova, the staff at Charm Diamond Centres will be prepared to help you. We can even assist customers looking for custom design rings.

Address: 550 King St N Unit G10A, Waterloo, ON N2L 5W6, Canada
Phone: (519) 746-2872
State: Ontario
Zip Code: N2L 5W6


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Reviews
I have bought a few things here and luckly I bought the extended warranty because I have had to take 3 necklaces back 5 times already for repair. The only thing I haven't is the earring I got my gf. Staff is helpful and don't have a problem getting items fixed with the extended warranty.
8 years ago (08-07-2017)
Bought a ring for my girlfriend and was told it will be ready Friday early afternoon. It's now Friday I Called and was told it will still be 2-3 weeks! This is ridiculous and I'm not happy. I'm seriously considering just going in and not going thru with the purchase at all at this point. Very unprofessional and unorganized. I'm assuming you get enough business to make up for your sheer lack of business sense and proper management skills.
8 years ago (14-02-2017)
My boyfriend and I visited this location to look at engagement rings. We had previously looked at the Cambridge location and we do like it there - no one has been unpleasant in any way - but they are a bit pushy there and weren't as willing to be "open" to our interests as far as suggestions are concerned. We dealt with the manager, Kim, at this location and she was very pleasant and didn't come across as pushy. She showed me many different rings and was very patient despite saying she had been on her way out the door. My boyfriend, obviously pending a proposal that I have no idea when will happen... (I'm dying of anticipation and excitement!!!!) said that after I gave him an idea of what I liked and left, she was extremely helpful and willing to work with him in terms of getting the very best for what was in his budget. He was able to "trade up" my promise ring which is valued at almost 2k and use the price he paid for it toward a more expensive ring and while I know nothing of what he bought (obviously... and he will never take the time to review ANYTHING so I feel the need to) he said she helped him get what he wanted at a reasonable price and offered assistance in the future, should we ever need it. He is very pleased, as am I. Highly recommend this location!
10 years ago (28-04-2015)
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