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City Mattress

  1. New York
  2. Henrietta Furniture Store

Reviews, get directions and contact details for City Mattress

City Mattress
Address: 400 Jefferson Rd, Rochester, NY 14623, USA
Phone: (585) 424-4050
State: New York
City: Rochester
Zip Code: 14623


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
A very positive experience from the moment we walked into the showroom. Janelle did a fantastic job helping us find the right mattress at the right price. She was knowledgeable, thorough, and a pleasure to work with. And absolutely no pressure! She simply presented the facts we needed to make an informed selection. We ended up getting a great deal and the delivery and set up crew was professional and polite as well.
7 years ago (15-11-2017)
Janelle, our sale rep was nothing short of professional, friendly and product knowledgeable. She gave us space to make our buying decision and offered many options to allow the sale to run smooth. One option that was offered was, C.O.D. we were able to purchase the mattress, have next day delivery and pay for the item when the delivery men arrived. The delivery men were professional, friendly and respectful of keeping the snow and dirt out of the house by covering their shoes. Our experience was easy, smooth and done with pleasure. This is a great company that offers great warrantees and stands by each product they sell. Give them a try, you'll be glad you did.
7 years ago (11-12-2017)
Gary helped us out so much and gave us a great price for exactly what we needed! I'd recommend him to anyone that wants to be talked to like a person and not a sale like other mattress store salesmen would.
7 years ago (30-05-2018)
After a poor experience looking for a mattress at a major furniture retailer, I decided to re-position my focus to working with City Mattress who specializes in one product. My contact first started online with Regional Sales Manager Michael Steiner. Michael was extremely professional and detailed in addressing all of my questions & concerns. He put me in contact with the store Manager, Steve Rosenberg, who I went to meet Monday evening the 12th. Steve was a pleasure to work with and showed the same care & attention to detail that Michael did. We completed the transaction with haste and was pleased to hear that I could've even had my mattress the next day! Unfortunately, with a long work day Tuesday, I opted for delivery on Wednesday. Wednesday morning's delivery went very smooth. I elected to have City Mattress remove my old mattress and box-springs as to not have them sitting on the curb all week. The delivery crew was friendly and took the care of wearing booties in my house as to not trudge in the elements. For anyone thinking about spending the extra for memory foam - do it! I elected for the Serta Blue Max 1000, which has an added cooling gel if you sleep hot. The firm yet plush feels like a cozy hug that nearly put me in a coma, in a good way! Definitely the best bed I've owned and looking forward to many more nights of great sleep!
7 years ago (15-02-2018)
Had a very pleasant experience with John Ogletree. Very informative, not pushy at all. Let us take our time testing each mattress 10 times over and was extremely tolerable of our 2 year old son bouncing all over the place. His showmanship and respect is what lead us to ultimately purchase our mattress from him. Highly recommend!
7 years ago (18-12-2017)
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