Sleep City

Reviews, get directions and contact details for Sleep City

Address: 3300 W Henrietta Rd, Rochester, NY 14623, USA

Phone: (585) 424-3779

Website

State: New York

City: Rochester

Zip Code: 14623

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Very easy and friendly to work with. Delivered at a time that was convenient. Was curteous and clean. Had an issue with a broken piece and was able to come out to repair within a reasonable time for no extra charge. Very pleased with everything with our purchase from walking into the showroom to complete delivery and set up! Answered questions professionally and seemed to really care about their jobs and providing great customer service!

 7 years ago (09-03-2018)

I have purchased multiple mattresses from Sleep City over the last two decades. Each time I visit I am treated very well, made to feel comfortable without a hovering sales person nipping at my heels, which is always a pleasant experience. A wonderful bonus of shopping at Sleep City is the records kept of their customers and mattress purchases. It enables me to keep track of which mattress type each family member prefers without hopping on dozens of mattresses and playing the guessing game.

My new mattress was delivered yesterday and I simply LOVE it! Due to an injury, I am not mobile enough to get into the showroom. I made a call to the Henrietta location, reviewed my previous order and Gino helped me tweak this order to suit my current needs in getting great sleep.

Sight unseen, I managed to get the 'just right' mattress for me, yet again.

I recommend Sleep City to everyone. 
Trust me, they have a mattress for you no matter your budget or sleeping preferences.

 7 years ago (09-02-2018)

Please take your dismal children (or grandchildren ) off your tv commercials. I am not surprised that you are so dumb as to think these kids are a “selling product”. They drive my attention and consideration away to consider to buy anything from your store. It’s a tacky and tired approach to sell mattress product. Let it go...or engage your “kids” to be a lot more “adorable” and “fully conscious “. I’ll shop elsewhere this time.
After the 5 thumbs down review, you people still present your kids, and think they are an adorable selling tool. The oldest one seems to be approaching puberty, and his voice has dropped several octaves. This ain’t “cute” anymore. If you are going for tacky, tired, and boorish...you’re “nailing“ it!!

 7 years ago (23-05-2018)

After going to multiple other stores, we walked into this Sleep City and found the perfect mattress for less! The salesman, Steve, wasn't pushing us to buy anything and left us alone to try what we wanted in our comfort zone. They are super nice, local, and affordable. Highly recommended.

 7 years ago (17-02-2018)

We are very disappointed with this place. We bought our split king adjustable bed from them 7 months ago. The mattresses keep slipping away from the base and there is a large crack in the middje. I have called 5 times and they were going to send us a strap. They kept saying they ordered it and that was 3 months ago. We didn’t $3,800.00 on this bed and we are very disappointed with the service.

 7 years ago (02-03-2018)

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