Courtyard by Marriott Providence Downtown

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Address: 32 Exchange Terrace, Providence, RI 02903, USA

Phone: (401) 272-1191

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State: Rhode Island

Zip Code: 02903

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Reviews

Just tried to make reservations at this hotel by calling the hotel directly. It was midnight and a man took my call.  I had to spell my last name five times and he still couldn't spell it right. He kept getting confused and frustrated when I continually had to spell my name over and over (and the phone connection was fine) Eventually he hung up. I tried to call back several times but the phone just rang and rang.... 
    I don't know if the owner of this hotel also owns the Courtyard in Lincoln, R.I. but if so, don't waste your time staying at either one. I stayed at the one in Lincoln last year and had to check out. The water was a rusty color. When I asked to change rooms, every room they put me in had  the same issue--and not one person there seemed to care.
       And the sad part is, when I wrote a review on my stay at the  Courtyard in Lincoln, R.I., mentioning the rusty water--not one person ever got back to me or apologized online for this having happened---a sure sign the management/owners could  care less about their clients.
    Stay away

 8 years ago (21-08-2017)

I really enjoyed this hotel. It certainly is a fantastic spot to walk around and Providence. We were there for waterfire in literally had the best room. I could not have been happier. Some of the staff were friendly and some of them were full of attitude. I could easily ignore the bad since there was a lot to enjoy. The rooms were very clean and that's a very important thing.

 8 years ago (17-07-2017)

Very clean. Good sized rooms. Easy check in process. Really close to the convention center. Within walking distance of many good restaurants.

 8 years ago (27-09-2017)

Had a nice stay here. The room was nice and the bed was comfortable. Centrally located to most other locations. Easy access from 95.

 8 years ago (10-09-2017)

It is nice, relatively quiet for a downtown hotel and clean.  There are plenty of things to do and places to eat nearby.  Good location.

 8 years ago (18-10-2017)

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Courtyard by Marriott Providence Downtown

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