Dollar Rent a Car

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Address: 100 International Dr, Jackson, MS 39208, USA

Phone: (866) 434-2226

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State: Mississippi

Zip Code: 39208

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Reviews

Horrible customer service. Car does not even work properly and the sales people are very dishonest. Make sure you ask for a total 15 times before they charge your card

 8 years ago (26-10-2017)

RENTED BROKEN VEHICLE. None of the charging ports worked. Also we were told a set amount and reassured by the employee that it was that set amount and we signed for it. Policy says you can't return vehicles after 2hrs. At 2.5hrs we received an updated bill for an additional $200 that we had apparently signed under the guise of a different set price. Management took no responsibility.

 8 years ago (26-10-2017)

Great place to rent a car from fast friendly service and very affordable rates. The car was also very clean when i received it and pick up and drop off was a breeze... if you haven't tried them please do they are worth every penny i spent

 9 years ago (20-09-2016)

Not impressed.  The people at the front desk in Jackson are nice.  The mechanics don't seem to pay a lot of attention to their jobs.  I got a car (Nissan Rogue with less than 2,000 miles) and drove to Birmingham for a wedding and was planning to leave from there to go to Destin for a week.  In Birmingham, an observant valet noticed something under the hood near the windshield. When he popped the hood to check it out, he found a pair of pliers and saw that the cap was missing from the brake fluid. I didn't need to drive for another week in a car that could be losing all its brake fluid.  It took several calls to get someone who would help. Finally we were told to drive it to the nearest airport and get another car.  I was told "You've driven it this far without a problem, so surely you can drive it a little more."  Fine.  The replacement car did not have the features of the old one and we were really disappointed but we lived with it.  Now fast forward...there is a toll road leading into and out of Destin.  At one point, cameras take a picture of your car tag and mail you a bill for $1.50.  Of course the bill went to Dollar. I went through this spot on the toll road twice, so the bill was for $3.00.  Dollar paid it....and then billed me $33.00 - that THIRTY THREE DOLLARS for a $3.00 toll.  Seriously?  First, they have no consideration for the safety of me and my family and then they charge a $30 fee to pay one little toll? I won't be doing business with them or their parent company, Hertz, again.

 9 years ago (21-06-2016)

Loved it. Always have a good experience when renting with dollar. Service is quick and easy!! Customer service is great!! I will be renting with them again in the future!!

 9 years ago (28-05-2016)

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