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East Coasters Bike Shop

  1. Virginia
  2. Virginia Bicycle Store
  3. Roanoke Store

Reviews, get directions and contact details for East Coasters Bike Shop

About

Roanoke's source for the best in cycling equipment and service since 1993. Bikes from Trek, Electra, and Indy Fab. The best mechanics anywhere.

Address: 3224 Brambleton Ave, Roanoke, VA 24018, USA
Phone: (540) 774-7933
moc.sretsaoctsae@ekonaor
State: Virginia
City: Roanoke
Zip Code: 24018


Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
I bought a Trek Domane last spring. The staff at East Coasters have consistently been knowledgeable, friendly, and accommodating, including helping me through some boneheaded mistakes on my part.
7 years ago (21-03-2018)
Had the correct part. Fair price
7 years ago (10-07-2017)
Super nice people. I had a last minute issue assembling my bike prior to starting a tour in Radford Virginia. This shop got me squared away and ready to go on my tour. Very friendly staff, great people. Highly recommended.
8 years ago (11-11-2016)
unprofessional ! As a former bike shop owner, I can't express how much of a service and personality driven industry cycling is. My visit to east coaster was from a different perspective. I am an independent Rep. who travelled by car to the Roanoke area ( 8 + hours ) to check out the local shops. I entered the shop and introduced myself to the sales woman and she said she would let the person in charge know that I was there. A short time later she came out from the back room and told me he said he doesn't see people without an appointment. She did say I could leave the information. I politely declined and left the store. It is my opinion that the products I represent wants only Polite courteous and knowledgeable people selling out products. Not people who feel they are so important that you need an appointment just to introduce themselves. A simple Hello but I'm sorry I'm busy would have gone a long way. I know this type well. They are your best friend as long as your spending money. Does make wonder about the service after the sale. Guess I'll never know.
9 years ago (22-09-2015)
I've been riding for many many years, and have experienced the full range of local bike shop types and attitudes across the US, and East Coasters is far and away THE BEST experience I've had. The staff are friendly and always greet you with a smile (except maybe when they're slammed, but hey...). They're not bike snobs who give you the hard sell or try to size up you and your bike savvy in a matter of seconds. They listen well, and are equally attentive and helpful whether you're just browsing, picking up some tubes or ready to lay down some big time cash on a major purchase. I've witnessed (and experienced) the time they take to listen to and then educate and inform their customers to find the best options. Even working to make stuff from other shops right, which many shops simply will not do. If you're a serious veteran rider, a wet behind the ears rookie, or anyone in between, you will find helpful and friendly service there. While no one is perfect, these guys and gals are damn close! One final point. Their slogan is "It's All About the Fit" and that couldn't be more true. Having the proper fit makes a HUGE difference, so I encourage any skeptics to do it. East Coasters doesn't just muddle around with you, they get you and your bike on a trainer, take (and record) your measurements, and slowly get you dialed in by swapping out parts if needed. Getting it right may take a few tries, and you have to be engaged, but keep working with them. You will not regret it! Happy Riding ;~)
11 years ago (03-12-2013)
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