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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1031 S Dirksen Pkwy, Springfield, IL 62703, USA
Phone: (217) 789-1800
State: Illinois
Zip Code: 62703


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 1:00 – 4:00 PM

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Reviews
The car wasn’t cleaned before I got in. Smelled like smoke as well. Also told me they no longer do pick ups which is what their company is KNOWN for. I also work 3 mins away down the street. It was croweded every time I went in- the place seemed unorganized- the workers seemed overworked and underpaid. It took about an hour for me to get my car- I returned it and never received an emailed receipt or my deposit refunded. When I called the guy had no record of me ever renting a car there... Please be responsible for doing your OWN car inspections before and after you rent here and remember every detail because they won’t. I only drove around town and checked the Enterprise website for my records and someone checked my car in and recorded 377 miles driven ‘around town’ in 3 days- not even! AND THE INTERNET SHOWS 4.2 STARS FOR THIS LOCATION- JUST READ THRU THE REVIEWS YOURSELF!! Especially the one about the used condom...
7 years ago (01-12-2017)
I have always gotten excellent customer service at this location. I don't rent on a frequent schedule, but they always treat me like I'm a VIP when I do. There have been a couple of times that the vehicle I got was not as clean as I would have liked. But they have always made up for that. I will always rent from this location when I need a rental car. Thank you Enterprise.
7 years ago (27-09-2017)
Love renting from Enterprise. We have rented from this location twice and both times got upgraded vehicles for free. Their customer service is very good and have been able to extend rentals without any issue. Will continue to rent from there for all my rental cars.
7 years ago (18-08-2017)
Friendly staff, car was good, but had expired tags.
7 years ago (19-01-2018)
The car was Smokey and dirty and ask for mid size car got a small car for the mid size price wasn't happy at all
7 years ago (16-11-2017)
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