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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3423 SW Williston Rd, Gainesville, FL 32608, USA
Phone: (352) 371-7141
State: Florida
Zip Code: 32608


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


related searches: Enterprise rent a car near me, Hertz car rental, National car rental, Enterprise Rent a car customer service, Budget car rental, Avis car rental, Enterprise Car Sales, Enterprise Rent a car Europe
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Reviews
This location never, ever answers the phone. I understand in order to get a ride to/from the location you would need to call ahead or otherwise wait an hour or more. Reserving a ride by calling in advance was impossible because no one would ever pick up. I reserved a rental online, arrived an hour after my reservation time and still waited yet another hour for the car I reserved. Staff is indifferent and there’s one manager there that seems to do the most he can, but I have seen the phone ring for 20 minutes straight and no one pick up in that office. Y’all only get 2 stars because the car itself was decent. Everything else was awful.
8 years ago (16-01-2018)
Would have given 5 stars but the vehicle was filthy. I was pressed for time so i stayed with it. A black vehicle was run through car wash and not dried. Spots everywhere including glass. Wheels not cleaned in months. Inside was worse. Sand, dry grass, God knows what was on leather covering lower half of shift lever. Staff was great and very accommodating and reduced price when the situation was brought to their attention. Please detail your vehicles before assigning them to customers. Thank you
8 years ago (25-10-2017)
Service was quick and easy, people were helpful.... the whole reason why I stick with Enterprise. If there was a way to return on their closed day and not be charged ( like a pre return authorization for prior customers), that would be perfect. That would be a corporate policy idea.
8 years ago (03-01-2018)
Good rate, fantastic customer service and a nice van. My only complaint was that the van was not as clean as it should have been when we picked it up. The outside was filthy, like it had been raced in a muddy dirt track all day. I can deal with that because it would get dirty on the interstate anyways. That wasn't a huge deal. But the inside looked like it had just been given a quick once-over and had a smell that was a little off-putting. Granted, we were about an hour early picking the van up so that may have been the reason it wasn't as clean as we feel it should have been. Overall, we were happy.
8 years ago (25-08-2017)
I have rented at this Enterprise location multiple time. I have always been greeted with a smile and courteous service. I have never had any issues with any of my rentals and would highly recommend renting from them.
8 years ago (10-11-2017)
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