Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3 W Duval St, Jacksonville, FL 32202, USA

Phone: (904) 598-5114

Website

State: Florida

Zip Code: 32202

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

One of the best rental car experiencees I've had . Every employee knows there job and never a problem for drop off or pick up .

 7 years ago (04-12-2017)

Had booked a rental that said I could use my debit card and my license. But because my license is from out of state I need a major credit card. No exceptions or if I live in Florida and have a Florida ID and use a debit card I need to show a utility bill that's paid and not behind. What a ridiculous rule you have. I will never use your company again. Very very very disappointed.

 7 years ago (06-11-2017)

THE WORST customer service I've ever came across. An atrocity really. Unhelpful, upsetting.

 7 years ago (30-06-2017)

I was led to buy the manager Ruth and disrespected  by Ashley the associate the car they stick me with was complicated for me to strive and Ashley told me well drive it or don't drive nothing.....I  called Ruth she assured me that i would be able to exchange and 3 days later nothing lucky for me someone insurance paying for the car but I'm paying for taxi sure to unable to drive vehicle safely and I'm not going to pay off it gets damaged after i couldn't safely drive this so don't go to Duval st enterprise but After this service insurance companies need to get a deal with gertz or budget cause these gut are the worst.  Only gave it 1 star cause you do thing no more

 8 years ago (11-11-2016)

When I picked up my car, I asked if I could return it after hours at this location. I was told I could. Totally incorrect. When I tried to return it in the evening, I could not get in the gate. I called enterprise 800-number. What a waste of time! The customer no service people on the 800 number were absolutely zero help with this problem. Unfortunately, I had to leave early in the morning, and could not return the car when the store opened. Three plus hours and 4 phone calls later, after I had driven to the Jacksonville airport to drop off the car, and paid my own cab fare back to downtown, I got back to my hotel. Horrible experience.

 9 years ago (20-07-2016)

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