Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 283 E HWY 434, Longwood, FL 32750, USA

Phone: (407) 339-1199

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State: Florida

Zip Code: 32750

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Reviews

Super friendly but very busy location. I would definitely recommend if you can go there on a weekday you'll save yourself some time but, as always Enterprise has great cars, great customer service and very fair pricing. I've rented their multiple times and will continue to do so

 10 years ago (26-01-2017)

The staff was courteous, efficient and quick. They answered all my questions about the vehicle and available insurance. They didn't push me on any add ons which impressed me and I ended up taking full coverage. The vehicle was clean and ready when I picked up. Upon our return, the service was the same. They are a very professional team and I would definitely recommend them for car rental needs.

 10 years ago (09-12-2016)

I was treated as if I were a scumbag. They had no customer service. They only made threats to me, and about me to my family members. I was involved in an accident in February, and they were very understanding, helpful, and nice. My insurance took care of it, so Enterprise took care of me. This time, my own money out of pocket wasn't good enough. They also threatened to call the police, even though I was in contact with them. They also charged my card without permission after changing the amount several times. The car was not as good as the last rental either. I felt like I was in a cliche movie with the crappy rental. 
Rude, neglectful, and the worst experience in renting a car. I will NEVER rent from them again. Phil Latham is the so-called manager, and he was so unprofessional that I had to report him to corporate. I hope they fill the position with someone who has the correct skills, or offer him additional training on how to be a manager. Corey is the one who ran my credit card without my knowledge. Daniel was the only caring member there. He's the only one I would like to deal with if I had no other options. I also didn't get my deposit back, even though I returned the car on time and it was clean. Awful, awful, awful place. Do not give them your business, unless you go through insurance and have tons of extra money to throw away.

 10 years ago (22-09-2016)

I have been involved in two wrecks that have totaled my new vehicles, luckily no bodily harm to anyone but I have rented from this particular enterprise everytime.  The Longwood staff is top notch professional service when it counts most, in most desperate times, like having to move on after two major accidents in 4 months.  Thank you and as long as I have to rent a vehicle for any reason, (hopefully no more accidents) I will always rent and recommend to rent a vehicle from Longwood Enterprise.

 10 years ago (15-02-2017)

Definitely not the experience I am used to when renting from Enterprise. However, there was a stark difference in the type of customer I was due to this rental being an insurance claim. Found out the hard way that when you call their phone center, the person on the other end does not have the information as to what the local branch has on the lot. Also, I typically receive at least one call to see how I am doing and that was not the case here. Again, possibly this is the way they treat all insurance claim customers. I have been a loyal customer since 2004 - doesn't seem to matter.

 10 years ago (06-10-2016)

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