Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 4871 W Andrew Johnson Hwy, Morristown, TN 37814, USA

Phone: (423) 585-5645

Website

State: Tennessee

Zip Code: 37814

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

Had to make multiple trips and still want able to get a vehicle. After you book a reservation online, they call and ask you questions once you get there they then go in to details never brought up. Examples: if you have a debit card from a bank even with a Visa or MasterCard logo, you will need to have a $150 deposit, and an utility bill with your name and address. They don't tell you this on the phone. It would have been easier if it was said over the phone so you know what to bring. By the time I got back the car was already rented and I didn't have time to wait while they tracked about one down.

 7 years ago (28-12-2017)

Despite this place do not have a lot of cars variety, the Enterprise personal will try to accommodate the best car for you.
This location is completely customer oriented. they will Pick you  up and drop you off if necessary.
Five starts.  Great Job!

 7 years ago (11-12-2017)

Excellent vehicle (2018 Grand Cherokee), excellent service. 10 days, over 2000 miles...no issues. AND, price was surprisingly good!

 7 years ago (12-01-2018)

If it were possible to give this location zero stars I would. I rented from them twice a year for 6 years. No more. Each time I show up they do not have my vehicle available. I always reserve months in advance and even follow up the week I am picking up. But they consistently fail to have a car available and always try to switch me to something else. Like one of the other reviews here, I recently got a "non-smoking" car that absolutely reeked of cigarette smoke. As of last week I am never renting from this location again. Also, called the 800 customer service number twice and was told a regional supervisor would call me. Never happened. Poor service all the way around.

 7 years ago (20-10-2017)

Although there is a no smoking policy, the last 2 times I rented it was very evident that the policy was not upheld.  Also this last time I rented I was supposed to receive a Full size car and received a Compact.  When I called to inquire I was told that they did not have any Full size cars at that moment and they would call me back when they had one available.  Never received a call... This last rental was being paid by insurance but it was not what was requested.  I will use them again mostly because of the availability as there are not many rental places in this area.

 7 years ago (25-08-2017)

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