Hertz

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Address: 1000 W Market St, Johnson City, TN 37604, USA

Phone: (423) 328-9301

Website

State: Tennessee

Zip Code: 37604

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Very nice people. Great place to rent a car from.

 7 years ago (07-01-2018)

Great service! Was in and out in 20 minutes

 7 years ago (15-01-2018)

Absolutely horrible experience. Called in a rsvp for pickup at 5:30pm at noon. Called twice to confirm location and pick up( out of towner and car caught fire) get there at 5:30pm and get told i have to wait 24hr from the time of rsvp. I am stuck in Bristol TN (.45 mins away) wasting more money and time. When you call and they say" 5:30 pick up is good to go " and you get stiff armed another day? How can you run a business like this for people that lost everything in a car fire? No morals!  
    So i call the 800# and give them my info the next morning. They asked me " why didnt you pick up you rental yesterday?"  And they explained it was independently owned and this isn't the first issue!! 
    Is it just me? I will never use hertz again!! I will walk till the bottoms of my feet are bleeding nubs if this is the only option left on earth. Just out for money. Over charging. Poor service. Poor communication. Taking advantage of out of town guest's. 

I see why other reviews 100% right. 

I do apologize for bad punctuation. On a cell phone and steaming mad!! 

Please take note and do not use this location or hertz for any matter

 8 years ago (19-10-2017)

Went to return rental car at 7:30AM, which is the same time car returned two weeks ago and posted time open on their front door.  No one showed up at Hertz office until 8:05AM, walked past all customers standing at door, talking on her cellphone and acknowledging none of the customers or she being late.  Her first words once she was done settling in at counter, "What can I do for you?"   Wow, no acknowledgement of her lateness or apology for keeping everyone waiting.  Extremely poor customer service!!

 8 years ago (26-05-2017)

I had a very bad experience with this company. The employees contradict themselves and provide deceiving information. I would not recommend this rental company to anyone and will not be renting from them again.

 8 years ago (12-10-2017)

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