Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Address: 6505 Convair Rd Ste 430, El Paso, TX 79925, USA

Phone: (915) 779-2260

Website

State: Texas

City: El Paso

Zip Code: 79925

Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM

Update Info

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Reviews

The check out was quick and easy. They had my car ready, but did offer me an upgrade. The staff was great also. I would highly recommend using them

 7 years ago (03-04-2018)

I arrived to pick up the vehicle and a walk through was not done, when I went to eat later i realized there was a scrape on the front fender tried to get in contact with the location but no one answered so I called the corporate office and they put the information in the notes. When I went to drop off the car I had to fill out a claim report. Just make sure at this location you do a walk through before you take off.

 7 years ago (27-03-2018)

Rented a compact in El Paso and returned in Albuquerque at a very competitive rate with good service in El Paso.  Returned before the office opened in ABQ so dropped the key in the key drop.  Noticed the bottom door to the key drop had been left open.  Not very good security for the cars but apparently no problems resulted.  Got my receipt on line with no problem.

 7 years ago (13-04-2018)

First vehicle I picked up was a base SUV. Staff had it ready for me, and I had zero issues with getting into it. However, the cleanliness of the vehicle was an issue as it appeared that someone spent maybe 30 seconds wiping it down with a soaking wet sponge. There were sticky portions on the center stack, and what appeared to be a blood stain on the headliner. I didn't notice any of this until I got out in the sunlight and drove back immediately. Once there the staff apologized and set me up in a new and higher tier rental as compensation for the first vehicle.  This should have been the end of the review here, but the second vehicle looked like it had been cleaned in a similar manner to the first. There was thick dust on some portions of the dash, and again residue of whatever cleaner they used on the center stack.  I am disappointed more than anything when it comes to their vehicles at the El Paso Airport. I've rented from this company before and was always happy with the amount of work that went in to each one when I picked it up, whether it was a base rental or a more expensive one. 

Take pride in your work down there folks.

 7 years ago (30-01-2018)

They are really loving people out there and easy to work with. They offer you new offers and made sound judgements on the trips and suitable vehicles to use to avoid issues.

 7 years ago (07-03-2018)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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