Payless Car Rental

Reviews, get directions and contact details for Payless Car Rental

Address: 6505 Convair Rd #400, El Paso, TX 79925, USA

Phone: (915) 779-2052

Website

State: Texas

City: El Paso

Zip Code: 79925

Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews

Rented a car from Payless in September and extended the rental for
an additional 3 days due to a family medical emergency.  They ended
up charging me over a thousand dollars more for the 3 days.  It has been
an endless chain of negative events with them, even though they admit it was their error.  Despite reassurances  that this issue will be resolved, it isn't and they keep making even more mistakes which contributes to the debacle. We have spent countless hours on the phone with many of their employees without any resolution.  They want us to give up and we won't.  Never ever rent from this agency!!!!!!!

 7 years ago (28-12-2017)

After reserving a vehicle and verifying the debit card policy on their website and specifically for location, they advised me they don't. Therefore, not giving me a rental and causing me to find last minute rental and causing me to pay more. Luckily there was a rental else where and wasn't stranded.

 7 years ago (16-12-2017)

Payless at El Paso airport isn’t staffed. I had to wait until all of the Avis customers were served before I received any help.

 7 years ago (14-03-2018)

The website says "no hidden charges" and I was stupid enough to fall for it. The car was priced at $9 a day. I prepaid 38.03 because of other fees which was okay because they were disclosed. Upon returning the car I had been charged a total of $232.05 because of bogus charges after the fact. This is not including the additional $20 I had to pay as a deposit.  I returned the car in perfect condition. NEVER do business with this company. The car they gave me was all dinged up as well.

 9 years ago (30-08-2016)

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Payless Car Rental

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