Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1831 Weeksville Rd Ste P, Elizabeth City, NC 27909, USA

Phone: (252) 334-1601

Website

State: North Carolina

City: Elizabeth City

Zip Code: 27909

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Great staff!! From the driver that picks you up, to the branch manager. They are all professional. It is a rural city, so make sure to reserve your car in advanced. I have been renting from this branch exclusively since 2013 and I haven’t had one bad experience. One time a rental cut off on me, and the manager Norma, met me at my location with another rental. Switched me into a similar rental on the spot and I was on my way. Great service! And they all know me by name!

 7 years ago (27-12-2017)

Very professional and considerate of all customers.  Poor manager was getting raked of the coals but a rude and selfish costumer all while maintaining her composer and professionalism.  Vehicle was better than expected and very clean.  I will definitely rent again from them!

 7 years ago (31-01-2018)

Customer service was great and the staff jumped through hoops to find me a cargo van on short notice.

 7 years ago (13-04-2018)

I HAVE BEEN DEALING WITH THIS BRANCH FOR YEARS AND MY RECENT EXPERIENCE LEFT A BITTER TASTE IN MY MOUTH. I RESERVED MY VEHICLE ONLINE FOR AN 11 AM PICKUP A FEW DAYS BEFORE THE FRIDAY I NEEDED IT. I GET TO THE BRANCH AND AT FIRST EVERYTHING GOES SMOOTHLY ACCORDING TO PLAN. SO I LEAVE WITH A VEHICLE AND GET A MINUTE DOWN THE ROAD TO REALIZE A TAIL LIGHT WAS OUT. SO I RETURN TO THE BRANCH AND THEY ARE VERY HELPFUL AND TELL ME THAT ITS A QUICK FIX. SO I AGREE TO WAIT AND RETURNED AFTER ABOUT AN HOUR . IT TOOK LONGER THAN THEY EXPECTED TO FIX THE ISSUE. SO THEY UPGRADE ME FOR FREE AND GIVE ME A 2ND CAR. AT FIRST SIGHT THIS VEHICLE SEEMS GREAT, UNTIL YOU OPEN THE DRIVER DOOR AND THERE IS A LARGE 6" X 12" RED STAIN ON THE SEAT. THE SALES ASSOCIATE EXPLAINS THAT IT WAS SOME SORT OF "SAUCE" THAT WAS SPILLED BUT IT CLEARLY LOOKED LIKE MENSTRUAL BLOOD THAT WAS STAINED IN.  NONE THE LESS..... I KEEP THE VEHICLE BECAUSE AT THIS POINT I WAS JUST READY TO BEGIN MY TRIP. I START MY WAY TO MARYLAND AROUND 130 PM FINALLY. I MAKE A FEW STOPS IN VIRGINIA AND NOTICE THE TAGS ON THE 2ND CAR EXPIRED ON 6/17. THE RENTAL DATE WAS 8/25/17.  SO I CALLED AND THEY CHECK THEIR RECORDS TO SEE THAT THEY SIMPLY FORGOT TO PUT THE NEW STICKER ON. AT THIS POINT MY CHOICES ARE TO CONTINUE AND TAKE THE RISK OF CONTINUALLY BEING PULLED OVER, BACK TRACK 1 1/2 HOURS BACK TO THIS BRANCH OR BACK TRACK TO THE NEAREST AIRPORT. I CHOSE TO GO TO THE NORFOLK AIRPORT.  THEY WERE EXTREMELY BUSY BUT VERY HELPFUL. AFTER ABOUT A 30-45 MINUTE WAIT THEY HAD A VEHICLE RETURN BUT THEY HADN'T HAD A CHANCE TO CLEAN IT.  NO WORRIES...... IT WAS JUST SOME GRASS ON THE FLOOR. FINALLY AFTER A 3RD VEHICLE AND 6 HOURS AFTER MY RENTAL PICK UP TIME....... I FINALLY CONTINUE MY JOURNEY.  WHEN I DID MY ONLINE RESERVATION.... I CLEARLY SELECTED A 530 PM RETURN TIME AS WAS STATED ON MY EMAIL SENT BY ENTERPRISE. SOMEHOW THIS BRANCH HAD IT DOWN FOR ME TO RETURN AT 11AM ON THE FOLLOWING MONDAY. SO I GET BACK AND A DIFFERENT SALES ASSOCIATE ATTEMPTS TO COMPLETE MY RENTAL, HOWEVER THE CHARGES ARE NOT WHAT WAS PREVIOUSLY DISCUSSED WHEN I ORIGINALLY GOT MY RENTAL. I ASK FOR JENNA , THE MANAGER ON DUTY BECAUSE SHE WAS THERE ON THE FRIDAY I PICKED UP MY RENTAL AND WAS AWARE OF ALL THE ISSUES I HAD ENDURED. AFTER SPEAKING WITH HER..... SHE BLATANTLY CALLED ME A LIAR ABOUT THE RENTAL PRICE AGREEMENT. SHE WAS RUDE, CONDESCENDING AND TRIED TO STAND ME DOWN THAT I AGREED TO A PRICE I DIDN'T.  SHE MADE ME SO UPSET THAT I STEPPED OUT OF CHARACTER AND USED A FEW UNPROFESSIONAL WORDS. I DON'T MIND PAYING FOR ANYTHING I AGREED TO PAY. IT WASN'T A MONEY ISSUE. I JUST WANTED TO PAY WHAT I AGREED TO WHEN I LEFT FRIDAY. EITHER WAY..... THIS BRANCH MADE THE BEGINNING AND THE END OF MY 35TH BIRTHDAY WEEKEND VERY PAINFUL AND MADE ME MISS AN ENTIRE DAY OF MY VACATION. NEEDLESS TO SAY I MAY JUST TRAVEL TO THE NORFOLK AIRPORT FOR MY RENTAL NEEDS FROM NOW ON.

 7 years ago (07-09-2017)

Everyone there is extremely friendly and  the customer service at this location was outstanding.  From the manager Emma to the associate  Penny whom I spoke with over phone to extend my rental.  Thank you

 7 years ago (08-03-2018)

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