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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2100 N Telshor Blvd, Las Cruces, NM 88011, USA
Phone: (575) 522-7495
State: New Mexico
City: Las Cruces
Zip Code: 88011


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Reviews
Experience was horrific. I went to the location on Telshor. It was extremely frustrating dealing with their employee. Price continued to change as time progressed and the worker, name Matt was a jerk with very poor customer service skills. We didn't strive to serve the customer, he got irritated every time I asked for more information and when I got irritated over the price increasing, he just said, well bye! Seriously? Well bye? That's how you treat the customer? This guys needs to be re trained if you want to keep him, although you would be better off without him.
9 years ago (30-06-2016)
Matt G. Is very friendly, professional and very helpful. Great service and made my experience very pleasant. Would definitely recommend and do business with you guys again. Thank you
9 years ago (17-05-2016)
I find it ridiculous that when you reserve a rental online it does not give you all of the information you need to actually rent the vehicle when you get there. The website says they accept major credit cards, debit cards, checks, etc. But upon arriving you find out that if you want to use your debit card they require 2 bills (must be utilities and electric, but if it's in your spouse's name too bad for you, you can't rent) and also a pay stub. (Id also like to mention that if you have just moved and have yet to receive a bill for the new home yet, even if you provide 10 bills with your old address and show paperwork from the post office that you have changed addresses proving you have moved to a new address, they will not accept anything) How ridiculous. They could at least let you know when making a reservation these things are required. What's the point of them taking $250 dollars deposit each rental when they require so much extra paperwork to rent a car... Went to Hertz instead because unlike enterprise, they run a credit check and don't require you to jump through hoops like an imbecile.
9 years ago (18-03-2016)
This seems to be a one person office inside Caliber Collision. Although I called and stayed on the line for 25 minutes, I was never able to talk with anyone on the phone so I drove there with my wife. When we arrived a Caliber Collision person asked me to wait because a customer was in the Enterprise office. After a short wait, a gentleman helped process the paper work, inspect the car and get us on the road. He was friendly, helpful and thorough while speeding the process through too.
10 years ago (14-11-2015)
Rented a car here after a wreck, service was fast and friendly!
9 years ago (15-05-2016)
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