Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1608 Hillhurst Ave, Los Angeles, CA 90027, USA

Phone: (323) 660-2311

Website

State: California

Zip Code: 90027

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Reviews

Small, conveniently located, super busy rental location. I had a great experience! Everyone friendly and accommodating. Pickup and drop off a snap!

 8 years ago (25-08-2017)

I have been renting from this office since it opened. I have rented cars literally hundreds of times in the past 20 years or so. On this occasion I chose to use my Bank visa card as opposed to my credit card. I need to keep my credit card open as I have a very sick animal at home. I've done it many times. This office changes staff a lot. The girl at the desk treated me like I either had a mental disability or was a homeless person I couldn't figure out which. She actually told me I was lucky they didn't run a credit check on me like other car rental places do. Then she proceeded to very slowly explain to me how to apply for credit card. The whole experience was insulting and bizarre. I explained to her I was a Plus card member and was actually paying for part of the rental with my loyalty points so obviously I was a frequent renter. I told her she was being incredibly rude. I believe her name was Ali.
Luckily another young lady took over who was extremely Pleasant and provided excellent customer service so the experience wasn't a complete loss.
If there was another car rental place closer I would not use this particular office again. Simply because of the constant turnover of employees. It is comforting when you walk into an office and they know you say hello and are friendly. This particular young lady did not know me and made a judgment call based on the simple fact I was choosing to use a Bank visa as opposed to a regular credit card. I did not feel I had to explain my reasons. But it certainly did seem like she was trying her best to be little and be condescending.

 8 years ago (06-07-2017)

These guys are very service oriented. We love their care to make our renting experience easy!

 8 years ago (20-09-2017)

Great customer service. Very efficient.  Highly recommend this branch!

 8 years ago (26-07-2017)

All of the people helping me were very nice and friendly.  I got my car quickly and dropped it if quickly.  They even offered me a free upgrade because my car was being washed.  No complaints!

 8 years ago (07-05-2017)

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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