Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 134 Rantoul St, Beverly, MA 01915, USA

Phone: (978) 524-9555

Website

State: Massachusetts

City: Beverly

Zip Code: 01915

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

Similar places near

Hertz 1 miles Great prices and service

Enterprise Rent-A-Car 2 miles Have had to use this location for 2 auto claims and have consistently had issues betw...

Avis Car Rental 3 miles Solid. In and out quick and the vehicle was immaculate

Budget Car Rental 3 miles

Enterprise Rent-A-Car 4 miles Everyone was Great! However, someone needs to REALLY Clean the cars on between rent...

Enterprise Rent-A-Car 7 miles anything less than what Paul the manager sets as the bar of his customer service is n...

Budget Car Rental 9 miles Nabil -- who is the manager there - is one of the nicest and most accommodating peopl...

Enterprise Rent-A-Car 11 miles I rented a vehicle from this location a few days ago and have to say that I was very ...

Enterprise Rent-A-Car 11 miles Great service, professional personnel. I rented a clean, great shape car for a reason...

Avis Car Rental 13 miles I rented a car from the most rude owner of Avis. completely unaccommodating and woul...

Enterprise Rent-A-Car 14 miles Just fantastic! Good customer service and very smooth transaction.

National Car Rental 14 miles Excellent experience as a member of the National Emerald Club. Skipped the counter ...

Thrifty Car Rental 14 miles The car was in great condition, no problems at all. Was billed correctly too. I was w...

Enterprise Rent-A-Car 15 miles We rented a car from this location on a very busy Saturday, we got there 20 minutes a...

Enterprise Rent-A-Car 15 miles Can't say enough about the quality of the agents at this location. During a crazy bus...

Enterprise Rent-A-Car 15 miles Great rate, great service on our 8 day rental in Boston. Switched our pick up locatio...

National Car Rental 15 miles I have to share how amazing my experience was at the downtown location in Boston, MA!...

Budget Car Rental 16 miles I found the price, car and service excellent. One suggestion is to explain in detail...

Reviews

REVERE LOCATION IS WORTH GOING TO EVEN IF YOU HAVE CLOSER LOCATIONS, GREAT MANAGMENT AND CLEAN CARS

 7 years ago (03-02-2018)

Due to a car accident, I needed a car rental in October of 2016. My insurance agency approved the rental through Enterprise and paid them in full in December of 2016 by check (which I have confirmed through check copies). On the weekend of July 30th, 2017  (almost 8 months after they were paid in full) Enterprise in Beverly, MA charged my debit card the exact amount that the rental from last year had cost, effectively stealing over $200 directly from my bank account. I never received a phone call, letter or email from Enterprise prior to this.  Being a weekend, the office was closed and I had to wait until Monday morning to call. When I called, the assistant manager told me she couldn't help me until at least the afternoon at the earliest because the was too busy. I then asked for the number of her area manager and was told she needed to look it up. She placed me on hold for 10 minutes and then hung up without the info. I called back and she said "I told you I can't help you until this afternoon". I told her I still needed the managers number and she hung up on me. I called back again and she gave me the number to the Peabody branch instead of the managers number.  The branch in peabody gave me the managers number.  After being told multiple times over 2 days that my insurance company never paid them, the manager finally found that my check had been applied to a different customers account.  I was assured that my debit card would be refunded. 2 days later, the refund had not come through. I again contacted the manager and asked for a receipt of the refund and he said he would have it emailed to me. The request for the receipt was made at 10am, and I reminded him that I hadn't received the email 3 more times throughout the day. It has now been more than 4 days since Enterprise stole money from my bank account and I do not have my refund or proof that they are even attempting to refund me.

Edit: They finally sent me a check and admitted they had taken a payment that was not owed to them.

 8 years ago (08-09-2017)

Ready - to - assist staff.  Nice czars available. Competitive pricing. NO MILEAGE CHARGE.

 8 years ago (26-10-2017)

Fine group of people at the Beverly place.  Friendly and easy to deal with.

 8 years ago (04-12-2017)

My wife needed a car during repairs. They said bring insurance paperwork for reduced price. When we brought paperwork they did not reduce the price. I understand the policy - but they should not have made the bad promise.

 8 years ago (30-10-2017)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=42610&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i42610.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies