Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 221 Mystic Ave, Medford, MA 02155, USA

Phone: (781) 391-1561

Website

State: Massachusetts

City: Medford

Zip Code: 02155

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 9:00 AM – 12:00 PM

Update Info

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Reviews

We rented a car from this location on a very busy Saturday, we got there 20 minutes after they closed and the associate, was nice and took great care of us. She was very friendly, professional and had us on our way quickly. Upon return Joe the manager took care of us. He was also very friendly, professional and provided us excellent customer service. It was a great experience from pick up to return. Thank you to Joe and his team for excellent customer service and it was such a nice touch to have gotten dropped off at the T. Will definitely rent from the location on Mystic again!

 7 years ago (18-10-2017)

Have rented several times from the Medford location and have always been very satisfied. The personnel are friendly, polite and professional. I will be back!

 7 years ago (13-02-2018)

Truthfully, renting from enterprise this time was horrible. I never had an issue with them before. The rental my boyfriend and I got this time REEKED. It smelled like someone fished bowled the car with cigarettes and weed. And the worst part was that it made you smell like it too after sitting in the car for a bit. No matter what we did, spraying perfume, car spray, or febreze, NOTHING worked. Second to all that, I guess there was an issue with one of the tires. Since the first day my boyfriend picked up the car, there was something wrong with the tire pressure. We’d go and put air in the tire and a few minutes later, it’s low again. To make it worse, as I’m driving to NH, middle of nowhere I get a warning pressure is low and it rapidly decreasing. Had to pull off at the next exit and find the closest gas station. Called enterprise roadside assistance and they send AAA. Come to find out there was a huge nail in the tire the whole time. I was also told by enterprise roadside assistance to go switch out my rental and she spoke to the branch manger at enterprise in Newburyport. Was told they have a car for me to switch out. I drive all the way there and was turned away. The branch manager goes and tells me she never spoke to anyone nor did she say she had a car for me.

The only reason why I am giving enterprise a 3 star is because of Enterprise Medford. They are very responsive and have wonderful customer service. Everyone there is friendly and helpful.

 7 years ago (15-02-2018)

Everyone there is extremely helpful and they go out of their way to do the best they can for you. Management is very friendly and knows your time is important so he doesn't waste your time. There is no other place I'd rent from, period.

 7 years ago (02-12-2017)

My only concern was the insurance purchase. I purchased insurance through the third party website that I used to reserve the car, however Enterprise informed me that it is preferred to purchase insurance through Enterprise, as it guarantees coverage, and less cost up front, but the coverage was significantly more expensive than the one offered via the rental website.

 7 years ago (08-03-2018)

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Enterprise Rent-A-Car

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