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Reviews, get directions and contact details for National Car Rental

Address: 15 Transportation Way, Boston, MA 02128, USA
Phone: (888) 445-5664
State: Massachusetts
City: Boston
Zip Code: 02128


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Excellent experience as a member of the National Emerald Club. Skipped the counter and walked directly to the parking lot. They had quite a few cars to choose from. I ended up picking a Mazda 3 sport which was fully loaded and only had ~1000 miles on the odometer. Signing out the car was simple and returning it was just as easy. Very fast and painless.
7 years ago (20-02-2018)
Excellent service! They were able to get me a rental the night of a storm that had cancelled my flight. Along drive I believe someone slashed one of my tires at a gas station. I wasn't aware of this until my tire popped in the middle of the highway. National was able to get me a tow and arrange a new ride at a National rental center along my route. As a result of all of this, I was able to only miss 1 day of my vacation instead of 2.
7 years ago (06-03-2018)
National always provides an exceptional automobile and outstanding service with every rental. My recent trip to Boston in my interaction with National was exactly what my expectations were and exceeded. I arrived late but was taken care of with a great vehicle and exceptional customer service all the way to driving out with the young customer service lady in the booth. She was engaging, very friendly and extremely professional. I love national car rental and would recommend them to anybody who truly wants an amazing experience when traveling and the need for a vehicle.
7 years ago (17-01-2018)
Pros: Easy pickup and drop off (I'm in the Emerald Club so was able to use the Emerald Aisle to pick any car I wanted). After a week of usage, I determined that I needed the car a bit longer, which was easy to set up with a quick call to National. Cons: As it was my first time using the Emerald Aisle, I wasn't sure what to do. There was no one at the ticket counter so we headed out to the car lot, but still no one there. We eventually just picked a car, got in (keys were in it), and drove off. I'm still rather shocked it just worked. Would have been nice to have a human there to just answer a few simple questions. But overall a great experience and I will book again.
7 years ago (03-01-2018)
The team here had a great selection of vehicles and the staff was plenty helpful. I really enjoy being able to go straight to my car and leave. I would like if they took more time cleaning them especially the windows. As I left it was raining and my windshield was just a mess and difficult to see out of.
7 years ago (05-03-2018)
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