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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 63 Jefferson Ave, Salem, MA 01970, USA
Phone: (978) 741-2780
State: Massachusetts
Zip Code: 01970


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Reviews
Have had to use this location for 2 auto claims and have consistently had issues between Enterprise and my insurance. Instead of being solution minded in working with my insurance to solve the issues, reps at this location have instead told me "tough luck" when issues were easily resolved with further communication on my part. Agents clearly are interested in completing the transactions as quickly as possible as opposed to getting it right.
8 years ago (21-09-2017)
My family and I had a big weekend planned and our Jeep decided it was the perfect time to have computer issues. I had never rented a car before but decided to rent one from Enterprise Salem. They made sure I was well taken care of off the bat. The young man at the front desk explained everything that I would need to know and went over the paperwork with me so I felt comfortable. We even got a free upgrade to a Kia Optima which rode smoothly and comfortably fit my family. All in all I would absolutely go back to Enterprise Salem.
8 years ago (22-06-2017)
Great choice of vehicles to rent. They offer pick up and drop off if needed.
8 years ago (28-11-2017)
Everything with my rental was great. The only rental car we use. Enterprise is so much better than the others
8 years ago (15-09-2017)
I have been renting from this office in Salem for over 10 years. The staff is unfailingly helpful, courteous and accommodating. And it's not a "phony" customer service - it's genuine, where I feel they are really listening to what I have to say, and making every effort to give me the best "ride" and service possible. If I could rate them higher than 5 stars, I would.
8 years ago (28-06-2017)
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