Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 7600 2nd Ave, Detroit, MI 48202, USA

Phone: (313) 871-0470

Website

State: Michigan

City: Detroit

Zip Code: 48202

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

Similar places near

Enterprise Rent-A-Car 3 miles These guys were great! Best customer service ever.

Enterprise Rent-A-Car 4 miles I am new to the city and did not realize that the two Enterprise locations use almos...

Enterprise Rent-A-Car 7 miles Mr. Darnell was extremely helpful. He went out of his way to help me sort out the is...

Michigan Car and Van Rental 7 miles Worst experience renting a car. I rented a 2014 Malibu for 5 days at the rste of $27...

Budget Car Rental 8 miles Was very disappointed with the customer service. If everything is fine they are grea...

Avis Car Rental 8 miles I’ve used many different car rental services in the Dearborn area due to my line of w...

Budget Car Rental 9 miles Good store in terms of service and personnel. Very, very small parking lot. One thing...

Enterprise Rent-A-Car 10 miles Excellent customer service! Even in the midst of busy weekend, the staff was on top, ...

Enterprise Rent-A-Car 10 miles Great service, very friendly. Especially the manager Myles, he's very helpful! Shou...

Enterprise Rent-A-Car 10 miles Service with a smile. Amber was efficient, courteous and professional. I feel like sh...

Budget Car Rental 10 miles I used to rent here all the time but now... NEVER AGAIN! Beyond unproffessinal. 1. T...

Executive Car Rental 11 miles This place has been great to work with every time I have needed a rental. The only re...

Budget Car Rental 12 miles Terrible customer service! Paid online to reserve a car and they had no cars when I a...

Enterprise Rent-A-Car 12 miles Very friendly and fast service. I have no complaints. Just great customer service. I ...

Budget Car Rental 12 miles The best rental experience EVER! JENNIFER was nothing short of awesome. This location...

Enterprise Rent-A-Car 12 miles Always have a great experience with enterprise no matter where I am. I just wish this...

Budget Car Rental 14 miles Please do not come to this location seeing as the professionalism and cleanliness of ...

Budget Car Rental 14 miles Just not a good experience all around. Not friendly, not helpful, and if you have a q...

Reviews

I had a wonderful experience with this location. I will definitely revisit this location if I want to rent a car. The prices are affordable. The free pick-up and drop-off ride services are fabulous. Although they did not answer the phone when I was calling them many times to request a pick-up ride, they immediately gave me a free upgrading for my next rental once I informed them. This is how great people can gain the trust of the customer and make them happy!
However, this time I changed the review rate a little bit because I rented another car today, but I'm not satisfied with it at all. They gave me a dirty car with wet seats. There was a strong bad smelling in the car that I could not handle it. I was supposed to rent it until tomorrow. But I return it one day earlier since the bad smelling really annoyed me to go out with this car. Probably, I won't rent from this location again. BTW, the car was full size Hundai. Do not ever accept that if they give you that car! It was horrible!

 8 years ago (01-02-2018)

I normally am a fan of this Enterprise location. With that being said, I am not certain if that will be the case anymore. This past weekend I went to pick up a rental, the reservation for which I had made online, and was informed that the class of vehicle I had requested was not available and I would have to pay an additional cost if I wanted to rent a vehicle from another class. I informed the counter person, that I had never heard such a thing from  Enterprise. Whenever I have rented in the past the reservation price has always been honored, regardless of the availability of the class of vehicle reserved. The counter person  was unwavering in his position, so we left and went to a different rental company. If this is a new policy I will not return, and if it is not than some of the staff need additional training.

 8 years ago (25-09-2017)

The economical compact car on my confirmed reservation was not available and was substituted with a gas burning 4 door, 4 wheel drive pickup truck. 
The truck was dirty inside and out. I didn't really care about the outside but the interior was so dirty I could write my name in the dirt on the dashboard. The carpet looked like it had never, ever been vacuumed.  
The staff were all polite and courteous.

 8 years ago (07-11-2017)

Five Star rating:  Pick up and drop off was quick & efficient.  As always these guys are Great.

 7 years ago (20-02-2018)

After being  disappointed with oNE Enterprise location, my husband and I tried another location and we were extremely pleased.
First of all we were greeted with enthusiasm upon entering the store.  The all male facility was charming as each gentlemen took the time to acknowledge the presence of my husband and I.  They sensed our frustration and proceeded to do everything to restore our confidence in Enterprise.  
Since 2014 I have rented solely from Enterprise and up until the day my usual store disappointed me and failed to have the "van" I  need to take children to view Christmas lights.

Thanks and a huge "shoutout" to these fine gentlemen ......I only wish there store was nearby my husband and I would most certainly make their location our "go to" in the future.........nothing makes your rental experience better that having g your rental needs met......good relationships  that how I like doing business.  I am loyal to Enterprise...these young men made me feel like they were loyal to my husband and I and that means everything.

 8 years ago (29-12-2017)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=81253&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i81253.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies