Budget Car Rental

Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Southfield operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 24395 Telegraph Rd, Southfield, MI 48033, USA

Phone: (248) 353-1275

Website

State: Michigan

City: Southfield

Zip Code: 48033

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 9:00 AM – 1:00 PM

Update Info

Similar places near

Enterprise Rent-A-Car 281 meter Very friendly and fast service. I have no complaints. Just great customer service. I ...

Enterprise Rent-A-Car 4 miles Great service, very friendly. Especially the manager Myles, he's very helpful! Shou...

Executive Car Rental 6 miles This place has been great to work with every time I have needed a rental. The only re...

Budget Car Rental 6 miles Good store in terms of service and personnel. Very, very small parking lot. One thing...

Budget Car Rental 7 miles Please do not come to this location seeing as the professionalism and cleanliness of ...

Enterprise Rent-A-Car 8 miles My rental experience was perfect. They handle my every need to pricing, and making su...

Budget Car Rental 9 miles My mother inlaw prepaid for a car to rent and and because she didn't have a credit ca...

Budget Car Rental 9 miles I used to rent here all the time but now... NEVER AGAIN! Beyond unproffessinal. 1. T...

Enterprise Rent-A-Car 9 miles Service with a smile. Amber was efficient, courteous and professional. I feel like sh...

Enterprise Rent-A-Car 10 miles Good service good cars. My only complaint is I wish they would clean the insides of ...

Enterprise Rent-A-Car 11 miles I am a very frequent user of Enterprise Rental vehicles, and I live in the area aroun...

Budget Car Rental 11 miles Just not a good experience all around. Not friendly, not helpful, and if you have a q...

Enterprise Rent-A-Car 11 miles Mr. Darnell was extremely helpful. He went out of his way to help me sort out the is...

Avis Car Rental 11 miles I’ve used many different car rental services in the Dearborn area due to my line of w...

Budget Car Rental 11 miles Was very disappointed with the customer service. If everything is fine they are grea...

Enterprise Rent-A-Car 12 miles I had a wonderful experience with this location. I will definitely revisit this locat...

Enterprise Rent-A-Car 14 miles The young gentleman working there were friendly and made my time with them important ...

Enterprise Rent-A-Car 14 miles Excellent service and very professional. In and out quickly, they seem to understand ...

Reviews

Terrible customer service! Paid online to reserve a car and they had no cars when I arrived on time! And tried to charge me $150 cancellation fee when I didn't cancel! They gave away my car! Will never go again

 7 years ago (24-01-2018)

In & out fast service.

 8 years ago (30-11-2017)

Hey, the company pays for it so why not.  A little rough around the edges but still great customer service.

 8 years ago (09-10-2017)

Friendly staff. I always do business with them.

 8 years ago (13-11-2017)

Absolutely worse rental experience I have ever had, and I've was a road warrior for over 15 years.
I used this place for a personal rental to drive out of town to TN and boy was I disappointed.  
First they tried not to honor the entertainment coupon I had which after review from Budget Customer Service they should have done. Yes, I had to call them to get anything done, because everyone at this facility either is incompetent or they flat out just lie to your face. They actually had me call them back at the location after I picked up the car to give them the coupon number again, which was never added.  Thank you for nothing Ms liar, Mary Lou!
The car interior was FILTHY...why would it be customer service's job to clean a car at a facility? I took it that way because I was pressed for time not knowing just how bad it ended up being. 
We put our suitcases in the trunk and unbeknownst to us it was covered in MOTOR OIL!!! 
Three shirts and one suitcase ruined and what was this location's response? Call customer service and make a claim...We had words at the counter with another incompetent fool Mr Lazy , Ralph.
They gave me the wrong number for claims...again because they weren't willing to provide basic customer service or know how to clean a vehicle. LAZY, INCOMPETENT clowns.  
After about 2 hours on the phone with customer service and claims I finally got someone to 1. honor the original agreement and 2. agree to take care of the damaged items caused by the lazy, incompetent, lying thieves at this location.
Currently I am contemplating legal action against this location, but it should be noted that Budget is in no way to blame for any of the issues I've ran into.
DO NOT RENT ANYTHING FROM THIS LOCATION.  If you do and have any problems, make sure you put the number for customer service in your phone because no one at this location cares enough about a customer to do anything.

      
      
      
 10 years ago (15-10-2015)

Comment on this business

Map, Satellite View
Street View

to add Budget Car Rental map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=budget-car-rental&id=81266&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/budget-car-rental-i81266.html" target="_blank" title="Budget Car Rental">Budget Car Rental</a></p>

Reviews, get directions and contact details for Budget Car Rental

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies