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Reviews, get directions and contact details for Fairfield Inn & Suites by Marriott Richmond Short Pump/I-64

Fairfield Inn & Suites by Marriott Richmond Short Pump/I-64

About

The Fairfield Inn & Suites Richmond Short Pump/I-64 hotel is located in Northwest Richmond near Short Pump Town Center and the Innsbrook Financial District.

Story

Welcome to the Fairfield Inn & Suites by Marriott Richmond Short Pump hotel off I-64. Minutes from the Innsbrook financial district, our Richmond, VA hotel near Short Pump Town Center and Glen Allen, provides travelers with easy access to local businesses, area shopping, and downtown Richmond. VA. Guests will enjoy visiting Short Pump Town Center Mall, Virginia Museum of Fine Arts, Science Museum of Virginia, Richmond Center, University of Richmond, Virginia State Fairgrounds, Stony Point Fashion Park, Richmond Coliseum, Richmond Conference Center, Shockoe Slip/Bottom, and Richmond International Raceway. We offer everything you need for a comfortable and productive stay at a great value. Modern rooms and suites, ample work spaces, free WiFi, free breakfast, indoor pool, fitness center, business center, and friendly and responsive staff.

Address: 9937 Mayland Dr, Richmond, VA 23233, USA
Phone: (804) 545-4200
State: Virginia
Zip Code: 23233


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Reviews
We arrived at the hotel late at night, and upon entering our King/sofa bed suite/room, it was obvious it hadn’t been cleaned yet. The bed had been stripped, but not remade, the bathroom was dirty and there was trash around the room. Realizing that the cleaning crew must’ve gotten distracted and this room was never finished, we went back down to the desk and asked for another room, which luckily, they had at that late hour. The clerk at the desk did call to check on our new room, which was thoughtful, but extra pillows that we asked for were never brought up. Due to the odd configuration of the living area, when the sofa bed is pulled out there is a 6 inch space between the corner of the bed and the wall, making it very difficult for anyone in the bedroom to make it past the bed in the living area to the bathroom. We chose this configuration thinking our two teenage daughters would have a little distance and more privacy if they could sleep in a separate room, but there was no door separating the spaces. We would’ve been better off with a double queen room at this particular hotel. Staff was friendly and the breakfast was good.
8 years ago (28-12-2017)
Nice, clean rooms. Great service. Allows dogs. Breakfast wasn't too bad either. Easy on off to interstate.
7 years ago (02-01-2018)
The carpet was sticky all throughout the room, but I guess that probably just happens at hotels every once in a while. There is a "Free Manager's Dinner" on Wednesday's around 5:30 and it was absolutely SUPERB. I will return for the food and the kind staff, but will complain immediately if the floor in a room is sticky again.
8 years ago (05-12-2017)
I snored happily in my bed and ate a good breakfast. The lack of 5 stars is because I so clearly irritated the night staff, who was in the back for a long before I finally called out "hello." I needed to let my elderly parents know that I would be in the business center for an hour, but the phone in there wasn't working. Asking her to call our room to relay the message was nearly too much for her and I endured many suspicious looks and unfriendliness. The rest of the staff was outstanding! I'd come again!
8 years ago (13-08-2017)
Excellent staff I just have trouble waking up in the morning because the Beds are so comfortable
8 years ago (27-11-2017)
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