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Reviews, get directions and contact details for Holiday Inn Express Richmond I-64 Short Pump Area

About

Conveniently located Northwest Richmond hotel near Innsbrook financial district and Short Pump Town Center.

Story

The Holiday Inn Express Richmond I-64 Short Pump Area is the ideal choice when selecting an Innsbrook or Short Pump Town Center hotel. Our hotel caters to business and leisure travelers. We are a pet friendly hotel offering free breakfast, heated outdoor pool, free wifi, fitness center, and business center.

Address: 9933 Mayland Dr, Richmond, VA 23233, USA
Phone: (804) 934-9300
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State: Virginia
Zip Code: 23233


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Reviews
Pretty nice hotel actually l... the pool was amazing and the gym was very well equip.... the highlight was the beds... they were so comfortable I had to check what kind they were for a possible switch with my personal.... also great selection of food... all around 10/10 I will definentaly be staying there again.
7 years ago (08-08-2017)
Everything was clean. Sevice was prompt and friendly. Easy to get to off exit. I recommend this place it is awesome.
7 years ago (30-10-2017)
Early check in. Super room and bed. Friendly staff. Quiet location. Hot breakfast
7 years ago (30-10-2017)
Hotel is nestled right off Interstate 64 which is great and is only a 5-10 minute drive to Short Pump mall and stores. The included breakfast has lots of delicious choices - Debbie and Cassandra are so kind and helpful! Housekeeping service is average - very poor internal communication with the front desk was observed. Front desk also struggles to answer telephone calls in a timely manner - phone will ring through the loop several times before being answered. Only one guest washing machine and one guest dryer for a hotel with 100+ rooms. Poor supervision of traveling sports teams by parents and hotel staff alike - sounded like my room was neighboring a gymnasium. Frequently observed a staff member 100% absorbed in his cellphone - very unprofessional. The front desk staff (Kevin, Amanda, and Selma) are VERY friendly and I have had very positive interactions with them during the time I have stayed at this property. (many stays here over the past year) If there is a threat of a local thunderstorm I recommend heading to WalMart for flashlights immediately as this hotel WILL lose power versus other properties nearby. Safe and happy travels!
8 years ago (11-04-2017)
Excellent hotel! Great staff, clean rooms
7 years ago (01-11-2017)
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