Fireside Inn Cabins

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About

The Fireside Cabins are located in Pagosa Springs Colorado. We offer modern one and two bedroom fully equipped cabins. Located on the San Juan River.

Address: 1600 E Hwy 160, Pagosa Springs, CO 81147, USA

Phone: (970) 264-9204

Website

moc.liamg@snibacediserif

State: Colorado

Zip Code: 81147

Update Info

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Reviews

Have spent several days here this trip.  Every time we visit it is just as beautiful as we remember.  The cutest and CLEANEST cabins you could want!  Friendly and helpful staff, family owned too.  We love coming.  Look forward to many more years visiting here.  Just wish there were natural hot springs in this part of the river.  Only bummer, but they are close enough in town just up the road.

 8 years ago (11-07-2017)

This property is amazing and cabins are awesome and front desk staff very friendly but the owners, WOW!  

I went with my man there for what was to be four nights with his extended family. We had four cabins total and three dogs.  My dog (the problem) had just been rescued at 10 years old and lame, had to be carried into and out of cabin because of his bad leg. He's a boxer btw. 

So we are there less than an hour, get car unloaded and walk about the property a bit while waiting on the family to arrive. Dog with us whole time.  We go back to cabin and sit on futon and it's wet. So my man goes to office and tells them. They say owner has to take care of it and she will be back later. No problem. She comes back and down to the cabin and that's when the nightmare starts. Keep in mind I'm a college educated 50 year old professional lady. 

The first thing this lady says is "it's pee and it was either your dog or one of you."  "I vacuumed in here earlier and know it was good."  "I don't want this vacation to cost you thousands."  And then asks about the dog. At this point I tell her I've had him two weeks and he's a rescue etc. she then tells us that we will have to kennel him or board him while we are there. She loans us a kennel. We spend the night. 

We wake pack and go to pay the damages for the futon ($250) and she inspects the cabin to make sure that he didn't have anymore accidents and charge us for replacing the carpet. We check out fine. 

Now since cabin was prepaid we gave keys to family and leave. We go to other cabin and have a wonderful experience (check out that review).  Upon our return home we talk with family and find out that "the wicked witch of the north" continued to hassle them about dogs and never replaced futon. 

Now I'm not angry that the dog was blamed or that we paid for damages. What it is is the way the lady handled herself and how she treated me. I felt like I was in trouble from my mother. Her accusations of one of us urinating on the futon was just utterly ridiculous and uncalled for. Her angry and condescending manor is appalling and I'll be surprised if she lasts long in this line of work. It's my understanding she's a recent new owner. 

I would go anywhere else but here just because of her lack of customer service

 8 years ago (07-08-2017)

We have been frequent guests, since 2005...everything positive and lovely.  We highly recommend this wonderful place!

 8 years ago (29-10-2017)

Stayed there for one night while driving through the Rocky Mountains with my wife. We were so impressed with the quaint cabins and river side views. We are now planning an exclusive trip there for 4 nights in winter as it was so pleasurable and relaxing. Service was very professional.

 9 years ago (25-01-2017)

we loved the cabin and the staff there. Such a peaceful place to be and close to downtown. Hope to stay here again in the future.

 8 years ago (19-02-2017)

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