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Reviews, get directions and contact details for Firestone Complete Auto Care

Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 174 South St, Pittsfield, MA 01201, USA
Phone: (413) 242-6059
State: Massachusetts
City: Pittsfield
Zip Code: 01201


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Top to bottom, I'm not exaggerating even a bit, these guys are great. From the help at the service desk, to my mechanic in the shop, everything was top notch! The service desk gave me any and all applicable savings that were available that day, and scheduled my appointment with the mechanic that was most knowledgeable about my vehicle. When I finally met the mechanic, after he had given my vehicle an inspection, I was really comfortable with having the work done. He knew exactly what he was talking about. I was so comfortable in the waiting room, knowing it was being done right, that I could have fallen asleep. At first I thought the prices were too high, that maybe Firestone Corp. was wolfishly gouging on parts, leaving teeth marks in my wallet, but upon further reflection from one this day later, I think it was fair. I'm very very happy, I would especially recommend this Firestone complete auto care location to any and every person needing work done to their car. And the credit card they have with a 6 month, interest-free time period to pay back the work, I mean how can you beat it? Honestly? Idk, these guys are great!
8 years ago (23-01-2018)
Firestone was great to me at the end of June. I was from out of town and brought in a car with a flat tire (on a donut). They were able to repair it for about $20 and did it within an hour. I had plans of touring the Berkshire towns and it was nearly ruined because of a nail - they saved the day. They were polite and engaging and could have taken me for a lot of money for a new tire. They were honest and were able to repair it for a fraction of the cost.
8 years ago (21-07-2017)
Nice people and did a good job for a reasonable price
7 years ago (15-02-2018)
Never take time estimates from Firestone seriously. A 2 hour estimate turned into 6 hours, half an hour estimate ended up being 2 hours. Received the wrong parts at first, had to come back multiple times. Will definitely take to a different shop next time around.
8 years ago (01-09-2017)
Very personable and accommodating. I purchased tires in the past and recently walked in with a service issue they fixed on the spot. Owner is extremely service oriented.
8 years ago (27-07-2017)
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