Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 327 King St, Northampton, MA 01060, USA

Phone: (413) 341-1701

Website

State: Massachusetts

Zip Code: 01060

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I have had good experiences with this team.  Straight answers and options.  The current manager, Dan is excellent.  Be sure he knows if there are any issues.

 8 years ago (13-01-2018)

I was in for an oil change recently when this Firestone was very busy. A woman came in without an appointment and was very rude to the employees on staff because they could not serve her immediately. She cursed at them and was generally belligerent. The employees maintained a calm, pleasant demeanor and offered her other time slots that might work, but she still left in an angry huff. I just wanted to applaud the employees' customer service in this instance--you can't please every customer, but they certainly tried.

 8 years ago (18-11-2017)

Great customer service, upfront pricing, honest personnel, greet you by name, never sell or push to by unnecessary services or parts.

 8 years ago (27-01-2018)

Orlando is the best! Took me in close to closing to make sure I was safe!

 8 years ago (27-12-2017)

I had summer tires mounted here in April of 2017. My front driver's side tire was not sealed properly and went flat after two days; I had it resealed and remounted at a local repair shop. The first time I took the car on the highway after Firestone had mounted the tires, I noticed an abnormal vibration at speed. Recently, I had the car serviced (again, at a different shop) and asked them to check the balance of the tires. Two of the tires didn't even have weights! Suffice to say, the car rides much better now that the wheels are properly balanced. 

I will not be doing business with this Firestone in the future.

 8 years ago (03-08-2017)

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Reviews, get directions and contact details for Firestone Complete Auto Care

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