Hertz

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Address: 9442 W 191st St, Mokena, IL 60448, USA

Phone: (708) 478-5088

Website

State: Illinois

Zip Code: 60448

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Didn’t even bother to help my situation and just advised I go to midway - didn’t even offer to call midway, nothing, I understand it’s the holidays but if I can reserve a car online and pay for it I should be able to swap it for one..... went down the street TO A DIFFERENT LOCATION and they swapped it no problem. You can call your reasons but at the end of the day you failed a customer at this location. Other location earned 5 stars because they didn’t fail me - thanks for nothing

 8 years ago (22-12-2017)

Car wasn’t ready at time of pickup so I was forced to take some cheap little car. Car selection is horrible and cleanliness is also horrible.

 7 years ago (29-01-2018)

Great service! I had w blow out on the way back in town and was taken care of 100% the Mokena location always has the perfect cars and great customer service. The service I was getting at the Matteson Illinois location changed for the worse once Keith and Quinton left! I will only rent, from Mokena from  now on even though it's an extra 20 min drive

 8 years ago (05-12-2017)

DO NOT USE HERTZ!  It took the rep 4 tries to enter my information and 1 month later I find out he added insurance.  HERTZ IS CHARGING ME $472.  I would of never used them except they are State Farm's vendor...State Farm says nothing we can do.  THEY BOTH SUCK

 7 years ago (02-02-2018)

I rented a Tahoe at the Mokena store.  The was great and they allowed me to park my car in the back which was a huge benefit and time saver.  But the best part of the experience was the great customer service that Jennifer provided.  We found an issue with the original car, but she worked through several options before calling in a favor to another office to arrange a switch.  Can't say enough about her effort.  Thanks Jennifer.

 8 years ago (03-05-2017)

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Reviews, get directions and contact details for Hertz

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