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Reviews, get directions and contact details for hhgregg

hhgregg

Story

hhgregg Mid Rivers Mall offers a comprehensive selection of TVs, computers, appliances & home furnishings. We are an electronics & appliance store in St. Peters, MO.

Address: 301 Costco Way, St Peters, MO 63376, USA
Phone: (636) 697-1550
State: Missouri
City: St. Peters
Zip Code: 63376


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Reviews
Beautiful store. A little overpriced.
8 years ago (05-09-2017)
If I could give this company negative stars I would. They get you with their good deals and once you pay for them it all goes down hill from there. First off the delivery dept can't answer their phone. It rings and rings with no answer. When you do finally get to someone they pass you around like hot potato never wanting to deal with any problems that occur. They literally LOST my appliances the FIRST time after I orderd then 3 WEEKS AGEAD of delivery. Once I had them delivered they showed up a whole hour and a half early which I was not there for so they left. Then the other installer/delivery guy comes out and was only able to install half of my appliances because he was the one with my microwave and dishwasher, they said they would be coming back to drop off the rest but that I would have to make sure I rescheduled for it since I missed the window with the first delivery guy. After bending over backwards to make sure that someone was going to be at my house for delivery for the SECOND time the delivery guys show up with my stove without any parts to install it AND didn't level my washer or dryer and the foreign guy kept saying he had to leave. The other guy literally brought in my appliances and waited in the truck while the other guy tried to figure out what he was doing. THEN when he was installing my washer and dryer he became frustrated because we told him he couldn't leave until it was lever and done right. So he shook around all my appliances NEVER leveled them and kept banging my NEW washer and dryer until my father in law HAD TO KICK HIM OUT because he was mad and not doing his job. NOW we are waiting for a THIRD delivery of the rest of the parts to come in again which we have to work around our schedules AGAIN! Needless to say you're better off anywhere else but this place. They could care a less how much money you spend, they only care about themselves.
9 years ago (06-12-2016)
Man are you guys bad at delivery. Supposed to show up on Saturday but nope it got stuck in Kentucky. Then scheduled for Tuesday and I took off work during the delivery "window" which is more like a delivery wall because they just can't come through. Then get bounced around the call center just like all the other reviews say. Once it was two hours past delivery window I went to get some food because I don't have a God damn fridge to keep anything cold. They showed up without making their 40 minute call ahead while I was gone and saw my lights off and left. More calls that rang and rang or went nowhere. You guys are so bad at planning out deliveries that my 2 month old niece could plan it better and she is currently operating with no logical cognitive capabilities. I could probably plan out the takedown of an entire country before you could put a fridge in a truck and drive it to my house. Go out of business and save everyone the migraine that is your delivery department. Ps I'm still waiting for my fridge
9 years ago (21-12-2016)
Great selection. This store is huge and they have something for everyone. Manager was easy to work with as well.
9 years ago (15-12-2016)
Sales staff was wonderful, but poor follow through! I ordered 3600 worth of merchandise and was told it would be delivered Friday between 11-2...at 4:30 they still haven't shown up, with no call, when I call the delivery line, it rings for several minutes and then hangs up. I've called several time and it just rings for several minutes. I did tak to a person at one point that told me they would find out what was going on and call me back asap but that was over two hours ago now. Very disappointed! I don't know many people that can sit around all day waiting for a delivery. I wouldn't be so upset if they just communicated with me what was going on and a delivery update! I guess HHgreg doesn't care about repeat customers :-(
9 years ago (02-12-2016)
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