hhgregg

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Shop hhgregg's complete line of electronics & appliances in Naples, FL. From TVs to furniture, you’ll find the perfect products to upgrade your home at hhgregg Naples.

Address: 5052 Airport Pulling Rd N, Naples, FL 34105, USA

Phone: (239) 687-3553

State: Florida

City: Naples

Zip Code: 34105

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Reviews

I purchased a fridge here and was pleased.  The salesman was knowledgeable and friendly.  The store was clean and easy to navigate.  They had a nice selection and prices were good.

 9 years ago (25-01-2017)

HORRIBLE SERVICE EVEN WITH THE "PREMIUM EXTENDED WARRANTY"  which cost $399.00.   I purchased a Samsung refrigerator in November 2016, by December 20th my ice maker stopped working.  After calling the Samsung warranty department and the salesman AND manager at hhgregg numbers times for a service call, it's 3 1/2 weeks later and still no one has called back to schedule the service call.  The manager at hhgregg, Peter was extremely unprofessional and very condescending. He was upset with me because I was upset - yet his store gladly took my money 6-8 weeks earlier.   

WARNING: Don't waste your money at this store, it's worth paying more at a more reputable store than going here.  Totally disgusted with their lack of customer service..

 8 years ago (03-02-2017)

I don't know where these reviews come from I have bought many items at HHGregg and I have always been more than satisfied and would recommend them to anyone I know.  The sales force is very helpful, delivery on time I can't say enough about them

 9 years ago (22-09-2016)

Decent selection of appliances along with some furniture. The prices were on par with the other big box stores in the area. Service is very disappointing. The first associate we approached could not locate a dryer we showed him from their ad, and he asked another associate if he could help us. That gentleman sighed loudly and dramatically rolled his eyes. I would have walked out and went somewhere else but they had the exact washer and dryer we needed so we stayed and purchased them both.

 9 years ago (05-09-2016)

Beware this store. My husband ordered a TV online from the store. The next day he went to the store and saw another TV that he liked better. Given that his memory is not good, he completely forgot about the TV he ordered online the day before. So he paid cash in the store for the TV, left, completely forgetting about the online order. (So much for aging memories.) (Note: I was out of town when all this happened and had no idea of his purchasing a TV. It was supposed to be a surprise for me. What a surprise!)
When we rec'd our American Express bill there was the amount for the TV he ordered online. He didn't know where that came from. We thought we were scammed. The store had a record that the TV ordered online was picked up on a Friday in January, a Friday that we were away on a cruise. After disputing our credit card bill, we are now out $430 plus. Did the store not ask for any ID from the person who picked up that TV? If you ask me, this stinks of an inside job. Why would the store just give away a TV without appropriate ID or receipt of online order. Of course, my husband is totally embarrassed and, no doubt, concerned about his memory, as I am. This is not over. I will be dealing with this to see what happened and where that TV went. I wouldn't buy another thing from this company!

 12 years ago (22-03-2014)

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