hhgregg

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Shop hhgregg's complete line of electronics & appliances in Raleigh, NC. From TVs to furniture, you’ll find the perfect products to upgrade your home at hhgregg Town Center.

Address: 6180 Capital Blvd, Raleigh, NC 27616, USA

Phone: (919) 449-0278

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State: North Carolina

City: Raleigh

Zip Code: 27616

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Reviews

I wanted to purchase a TV they had advertised in their weekly ad. However they were sold out in the entire region. The manager went above and beyond to earn my business offering me the floor model at an unbelievable discount. They shrink wrapped the TV, and offered to deliver for free if it would not fit in my vehicle. Then the manager personally made sure  that I received all of the accessories (remote, cables & manuals) about a week after my purchase I realized the remote I received did not have all of the functions it was supposed to. I returned to the store with the remote, and they swapped out no questions asked. 

 8 years ago (10-03-2017)

It's no wonder they're going Out of Business. HORRIBLE customer service. There were 4 employees standing at their checkout area in the middle of the store while 1 employee was trying to help everyone with questions. I went to one of the employees standing in the middle of the store with the rest of the employees and asked about the price of something and gave me attitude. His response was "It's what the sign says." I told him the item didn't have a sign with the price which is why I was asking him. His attitide was, how dare I make him work. He walked back to the item and as I told him the item did not have a price tag. He gave me the excuse that other people are "tagging" the items.  By this time I was completely disgusted with how I was treated and the item could have been discounted 99% and I was not going to spend my hard earned money in that store.  As I walked out of the store I apologized for making him work. He loudly said "Im not giving you any attitude. If you have a problem you can contact Tiger Direct." One of his coworkers asked what happened and he loudly said "the price is the price. This is liquidation, I don't have time for that." I don't know why because I was not arguing the price. I just wanted to know the price of an item and made an employee do his work.  What was I thinking? 

 8 years ago (27-04-2017)

Awful!!!! Way they conduct business. Sell you a top of the line washer with pull out drawer but leave out the one piece put that makes the whole thing work together. Good luck getting any problem solved from their Manager Julian he has given us nothing but the run around for weeks. Save your time and your money and go next door to Best Buy. 

 9 years ago (22-11-2016)

Went in, walked through, looked at some televisions on our own. 5 employees hanging out by at the center counter...not one said hello or approached us asking to assist us. No wonder the store looks like a stripped Rent a Center. Is HHGREG Going out of business? They sure acted like that today. 

 8 years ago (18-03-2017)

Great bargains. But you have to watch the sales and discounts. Not a large selection of items other than appliances and tv's. 

 9 years ago (23-02-2017)

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