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Lord & Taylor

  1. Michigan
  2. Novi Store

Reviews, get directions and contact details for Lord & Taylor

Story

Discover the latest trends, exclusive previews and can’t-miss sales at Lord & Taylor and Lordandtaylor.com. Since 1826, Lord & Taylor has built a reputation for service, quality and most of all, style. Their mix of on-trend brands and timeless designers, combined with amazing weekly deals and seasonal sales, create a superior shopping experience.

Address: 27650 Novi Road, Novi, MI 48377, USA
Phone: (248) 348-3400
State: Michigan
Zip Code: 48377


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews
I ordered 7 dresses and checked out. Over the course of the next 3 days, I was emailed that three of the dresses were no longer available. This is not the first time this has happened when ordering from L & T. I won't be ordering from them again. Instead, I will be using Nordstrom and Macy's when online ordering. I have always had wonderful experiences with both of these companies.
8 years ago (12-12-2017)
Good place. Lovely elegant items. As they are known for
7 years ago (26-01-2018)
Wonderful customer service with Sana in the dress department. I had a complicated return, the store was busy, the phone was ringing but Sana kept her cool and I was able to return a dress that didn't fit from an out-of-state store and choose another. Thank you!
8 years ago (08-10-2017)
Only store I can find the PJs my wife likes for Christmas. Otherwise overpriced and understaffed.
7 years ago (07-01-2018)
This store has lovely clothing and was clean, but TERRIBLE customer service. Don't go to this location for returns, or any help of that sort. Was brushed off three different times, finding someone to help us return some dresses. When we finally found someone, she ripped the returns out of our hands and threw them on the ground next to her. When we had a question or comment, she replied sharp and rude. With smiles on our faces we quietly walked out and promised not to return. Quite unfortunate!
8 years ago (28-06-2017)
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