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Reviews, get directions and contact details for Verizon Wireless Solutions Center

Address: 3019, 27828 Novi Rd, Novi, MI 48377, USA
Phone: (248) 374-4400
State: Michigan
City: Novi
Zip Code: 48377


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
My phone was completely unresponsive and I didn't know what I was going to do. When Raphael and Alyssa starting helping me they eased my stress and made me feel better about the situation. They helped me trade in my phone and set up my new one. This is the best service I have ever received at any Verizon store or with their customer service. If you need anything I recommend this store, hands down. Thank you for all your help!!
7 years ago (14-05-2018)
Tony the store manager was so nice one day when I just stopped by the store to ask a question that it made me want to come back to this location to purchase my phone and get service. Raphael was very patient and helpful throughout the process. Tony left notes from our prior discussion so we picked up from where I left off on my last visit. Overall it was a very pleasant experience.
7 years ago (21-02-2018)
Customer service was excellent at this location. The staff were very professional, knowledgeable and friendly especially the salesman, Jose, who was a pleasure to deal with. Sajid and Josh were also helpful. Truly a great experience especially since upgrading your phone can be such a lengthy and tedious process. Jose, who I never would’ve guessed had only been there a couple weeks, answered all my questions patiently and was very courteous. I recommend this location 100% !
7 years ago (03-02-2018)
I came in for a new case for my iPhone 7 and I'm happy to have come through. I was greeted by Raphael and he was able to pull my account and inform me that I was eligible for a new phone. with that knowledge I was able to receive a new phone, glass, and case. Thank You to Raphael and the team at the Verizon Novi store. sincerely, a pleased client!!
7 years ago (12-02-2018)
I bought a phone at wireless solutions in twelve oaks mall in movies Michigan and the sales woman. ... Jessica... was really outstanding. She understood my problem perfectly and made sure I had everything all set up and ready to use before I left.. God bless Jessica. She will be my personal helper for this stuff from now on.
7 years ago (27-01-2018)
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