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Reviews, get directions and contact details for NAPA Auto Parts - The Parts Place - East

NAPA Auto Parts - The Parts Place - East
Address: 2702 E Kalamazoo St, Lansing, MI 48912, USA
Phone: (517) 482-4008
State: Michigan
Zip Code: 48912


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Reviews
They would receive zero stars if I it were possible. Terrible part store. Bought pads, rotors, and a new caliper. The guy took all my information for warrenty and signed me up for their rewards program. He told me I was all set and I could return the core and receive my refund whenever and at any store. I tried to return my old caliper, at the same store, to get refunded my $50 core charge. They wouldn't do it without a receipt or box. So I told them to look up my warranty information that the employee took from me when I purchased to parts. They have no record of me in the system and will not do anything about my money. These people are thieves. I'll go to Advance Auto or Auto Zone next time. I've returned many parts and cores without any question or hassle and they haven't EVER "forgotten" to log my information for warranties either.
8 years ago (29-03-2017)
Very helpful sales people that were able to get me exactly what I needed by the following day. Very competitive prices as well.
8 years ago (13-03-2017)
Great advice, selection of parts, customer service.
8 years ago (17-06-2017)
Good staff. Very helpful
9 years ago (07-09-2016)
Good service
8 years ago (25-06-2017)
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