Payless Car Rental

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Address: 6975 Norwitch Dr, Philadelphia, PA 19153, USA

Phone: (215) 492-5500

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State: Pennsylvania

Zip Code: 19153

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Reviews

Top notch professionalism and courtesy.  My first visit to Philadelphia was very enjoyable largely in part to these fine people.  Thanks go to Albert for courteous transportation and to Allison for making sure my son and I found our way to the USS New Jersey.  All public service companies should take notes from these fine folks for customer service.  Will spend my money with them again.

 8 years ago (08-12-2017)

Waited over 50 minutes for them to get here. THey had one person working and picked up over 10 people, of course the keys weren’t ready when we got here so we then had to wait for 15 more minutes just to get our keys. DO NOT PARK HERE it only saved about $5.00 and they are extremely unprofessional.

 8 years ago (19-12-2017)

I wish we would have never brought our vehicle here while we were away on vacation. Parked our brand new car here again- brand new.. picked it up and there is a 18 inch scratch down the back passenger side door. I’m glad we checked before we just paid and left! She told us “It’s so light I bet our camera wouldn’t even see that”
Seriously!!! We walked and searched over the car before we left with the attendee and there wasn’t anything wrong with the car. Also- I recommend taking a picture of your mileage because we did and when we got here there were higher miles. 
I was just told from Berell that “we can buff it but not tonight, Not tomorrow because it’s Thanksgiving and probably not till next week.” I live two hours from here so I asked how we get it fixed. This is absolutely unacceptable! I will be calling the owner James Easley.

 8 years ago (23-11-2017)

If I could give 0 stars I would!!😡 parked my new car here after flying out of philly airport. I normally use another lot that is self park but it was full. In a rush, I chose PAYLESS but as soon as I pulled up, I got a bad feeling which I expressed to my husband and adult daughter as we were all In the car together. How do you have so called employees walking around with sagging pants and their asses showing! The guy was also looking very sketchy and I didn’t even feel safe leaving my key with him. After paying inside for the parking, I told the girl at the desk to “take care of my car”. Three days later we return from our trip and I immediately walk around my car just to find my front bumper slightly hanging off!! I immediately told the worker inside and the owner James came out and talked to me. He said they are taking responsibility for the damage. Although a kind gesture, why should one even have to go through this? DON’T PARK HERE!!

 8 years ago (13-12-2017)

I had an excellent experience with Jermaine and the rest of the team at Payless parking in  Philadelphia.  The transport van was there when I arrived to drop off and jermaine was fantastic about picking me up! I arrived around 1am so after a long day of travel I was exhausted 😩 and the team made me feel reenergized! Thank you and I will be back to redeem my 1 free day coupon!

 8 years ago (18-11-2017)

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