Payless Car Rental

Reviews, get directions and contact details for Payless Car Rental

Address: 2491 Winchester Rd, Memphis, TN 38116, USA

Phone: (901) 346-4781

Website

State: Tennessee

Zip Code: 38116

Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews

I Reserved a car online for a Good price for my friend and I Birthday Weekend.My reservation was at 7 am.When we arrived was first had an issue finding the location there was no proper signs leading you to the counter. The worker was late and was in no Hurry to start.The Avis employees informed me that Payless don't start work until 7 am as if they was not one company (With the Poor Customer Service) they may not wanted to be affilated with them. We went to Texas had a Great time.Not to mention the car was dirty because I was informed that due to the temperature outside they could not Wash the Car but they could have given a Discount. I returned the car in early in which it took over an hour to check out because the worker could not Print the Final receipt or Email it to me. But I was going to get a receipt because you can't argue with Black and White.I was also informed on Sunday that what form of payment was used it have to stay on it, but Friday the other worker told me differently.I read the reviews in which I should have done that from the beginning I wouldn't havw waste my time. Last night while looking at my Credit Card statement there was a charge from Payless that I didn't authorize and was put on there almost 3 weeks after my rental. I called Customer Service this Morning they Sucked as well. I have taken other Actions.Like the saying Goes you Pay for What you Get and I will never Use this Company Again.

 7 years ago (04-02-2018)

Had reserved a car on Thanksgiving, when I got to the rental place no one was there and was told by Avis that they sold out and all went home. All the other car places were sold out too. What a great way to spend Thanksgiving in the airport waiting for family 2 1/2 hours away to come pick us up at 7pm at night. Don't waste your time saving money if you are treated this way!

 7 years ago (23-11-2017)

I rented a car on 11/8/17 and returned it 11/9/17.  Both times their computer was not working so I was given no receipt when I retuned the car., reassured that a receipt would be sent via email.  None received.  But my bill included an extra 4 days of charges for time I didn't have the car.  Contacting them, is im[possible via phone (mailbox full), ticket (wouldn't accept the order number from Orbitz), and no phone number is listed to talk with a human being. I wouldn't rent from them again. I rated it a 1-star because I couldn't leave a no-star rating.

 7 years ago (14-12-2017)

Don't waste your time or money with Payless, at least not at this location. First of all, there are no signs indicating Payless even exists. Once we found the counter, what appeared to be the only Payless employee working (I use the term loosely) was no where to be found. We stood there a good 20 minutes before someone showed up. I reserved an intermediate sized car, got what other companies rent as a compact, returned with a full tank of gas, and the price was ~$30.00 more than quoted. Not sure what the upcharge was for, I can't get a receipt from them.

 7 years ago (11-07-2017)

Do not go to this car rental agency. They're customer service here especially Donna...is lazy...rude...lack of customer service...if you have a problem with your car ...they give you a huge hassle over it. I called them here to get help over it and she literally hung up on me three times. I call them and keep getting voice mail is full. Can't talk to a manager. I call Orlando where I picked the vehicle up at and same bs. Voice mail full..no answer ...cant get a hold of anyone. Even the reject in Mexico that I talked to acted like he would help and blew me off. First and last time they will have me as a customer. Go to Alamo at least if you have any issues they will handle it and take good care of you. These morons here are on crack

 7 years ago (26-06-2017)

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