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Pottery Barn

  1. Briargate
  2. Colorado Furniture Store

Reviews, get directions and contact details for Pottery Barn

Address: 1885 Briargate Pkwy #511, Colorado Springs, CO 80920, USA
Phone: (719) 265-6916
State: Colorado
City: Colorado Springs
Zip Code: 80920


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Purchased a bunch of Christmas decor from this pottery barn last year including a bunch of the stockings. When we took out the stockings from storage the color from the stocking bled all over the rest of the stockings. All of the stockings still had the price tags on them. The 1 star is for Pottery Barns return policy and this particular stores way of treating customers. We went into the store with the stockings and asked the manager of the store to exchange them for similar ones and she would not even entertain the conversation. She was abrupt, rude and could not keep eye contact with us. She provided a PB "customer service number" which turned out to be a number for stores to call their headquarters only. The Customer Service number we found online told us it would be up to the store to make good on the product quality and they could do nothing. 7 stockings @ 22.50each + tax = still not worth dealing with rude people with no accountability for product quality.
8 years ago (27-12-2017)
So much for free in home design assistance! Strange encounter at this PB yesterday when I stopped by to make an appointment to have someone come over and help us design the right configuration of drapery rods for a large set of windows. A lady named Joe insisted we first give her measurements. I didn't have measurements and she basically said then she couldn't help me. After emphasizing again that all I wanted to do is have someone come over she tell us the manager insists the employee first help the customer in the store to avoid having to send someone to a home, thus she needed the measurements. I told my husband that this conversation was weird and she said she was getting weird vibes from us too. Adios Pottery Barn!
8 years ago (09-07-2017)
Was there for a good 5 hours the manager was rude and the staff seemed very Clueless. Even being there 5 hours they still messed up my order.
8 years ago (05-09-2017)
Friendly staff, clean and uncluttered store.
8 years ago (08-01-2018)
Nice things for home decor, I really like it!
9 years ago (26-02-2017)
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