Premier Auto Brokers

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Premier Auto Brokers
184 S Rosemont Rd
Virginia Beach, VA 23452
757.490.8282

Premier Auto Brokers is founded on trust, integrity, and respect.
We are proud to offer these values in our sales and business practices so our customers keep coming back.
The vehicles on our lot have the best prices and quality in the area so come by and see us today!

Address: 184 S Rosemont Rd, Virginia Beach, VA 23452, USA

Phone: (757) 490-8282

Website

State: Virginia

Zip Code: 23452

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Reviews

Would never recommend them to anyone and I will never do business with them again.  They drag their feet with paperwork and cause the customer great inconvenience. 

I've had my vehicle for one month and the vehicle is fine, the buying experience was okay.  However, they drag their feet on the paperwork once you leave the lot.  They don't call you once your tags are ready, I had to call them on day 30.  Their response, yes they will be ready by end of day.  I suspect that they have tags and registration stickers on site they can issue immediately, but they sit on the paperwork and your registration fees so, in my opinion, they can get a few extra dollars from the interest of holding on to your money.  They also sat on submitting the title until 30 days causing me to risk my interest rate skyrocketing when my credit union doesn't receive proof that I actually purchased a vehicle.  

When I confronted Mary, after fumbling around with what I suspect was a standard excuse and I kept pressing, she just said "I have 40 days to do it."  Well you did it in 30 days Mary, congratulations!

 8 years ago (30-06-2017)

Excellent Experience! Bought a car from them 4 years ago and then sold it back to them this year without any issues. Super friendly staff and excellent prices.

 8 years ago (30-06-2017)

I was very happy with the service and helpfulness of the staff. I did not feel rushed and I left satisfied with my purchase. Kevin was fantastic and I recommend them!

 8 years ago (07-08-2017)

I really enjoyed doing business with them they helped me out a lot. When it's time for me to get another vehicle I will be back. Very friendly . Thanks again Tom for your help.....

 8 years ago (07-07-2017)

Three months...haven't had my vehicle in my possession once because these guys sold a piece of crap with problems they knew about.

All vehicles on the lot are mere auctioned vehicles with major major flaws. I purchased a vehicle that had been returned by a military member because they had to get their JAG involved. When I received the vehicle, it was in the same condition. This business did absolutely nothing to make repairs to the vehicle; simply put it right back on the lot for sale.
We were able to come to a half-ass agreement to make repairs to the vehicle. It has now been three months and I am still not in possession of my vehicle. First three monthly payments out of my pocket down the drain. When I got the vehicle for a test drive after their mechanic "fixed" it, THE REAREND CAUGHT ON FIRE! For another month, they legitimately stole my vehicle; would not tell me where it was even after the third time of asking.
Now that I have located it, barely anything in our agreement was fixed. I recently found out that the body shop it was in, it has just been sitting. The owner of the body shop tells me he had to go out of town for a few days; I’m okay with that, life happens. However, for those few days, this dealership kept telling (lying to) me that repairs were being made. I would have been fine with being told the truth, nothing wrong with that.
Speaking of truth, Gabe and I cut a deal to have a check returned to me in my favor of such a beat up vehicle. During the repairs, he tells me he may need to cut into that check BUT SAYS HE WOULD CALL ME FIRST TO GET PERMISSION. When I went to pick up the check, it was six hundred dollars short with no explanation or phone call.
In my experience with this dealership, I would say stay away especially military members. They will try and tell you that they respect and appreciate your service; and it’s all smiles from them when you are there in person but beware of these guys.
Worst family run business in America!

      
      
      
 9 years ago (22-09-2016)

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