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Reviews, get directions and contact details for Quality Inn & Suites Biltmore East

Quality Inn & Suites Biltmore East

About

Quality Inn & Suites is a 134 room property conveniently located right off of I-40 only minutes from the Biltmore Estate & the Blue Ridge Parkway.

Address: 1430 Tunnel Rd, Asheville, NC 28805, USA
Phone: (828) 298-5519
State: North Carolina
City: Asheville
Zip Code: 28805


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I would not stay here again for multiple reasons. One hour after check out my wife realized she had left a valuable heirloom piece of jewelry hanging in the suite, we called to have the item retrieved and it was no where to be found. Management is impossible to get in contact with. I have not yet received an apology for this experience. I know the jewelry was stolen by an employee weather it be housekeeping, front desk or management. Terrible overall experience, we were woken up early morning by a dog barking in a truck in the parking lot. Room was not as expected, dirty bed cover, dirty bathroom floor, cigarette butts all over hotel grounds. I was expecting more. I would recommend to stay somewhere else.
7 years ago (07-03-2018)
It was a very nice and quiet getaway. The staff was friendly and helpful. I will recommend this place to anyone. Thank you!
7 years ago (06-04-2018)
we booked a room with a jetted tub... it kept stopping every 5 minutes! The inside door handle fell off and the phone didn't work for me to call the front desk! the bed felt like I was sleeping on a slab of concrete! that tub I was telling you about is stuck back in a corner of a room where you can't see anything! Oh and if you're lucky enough to get a room on the back like we did, there is a bar that plays really LOUD music several hours after midnight! And the breakfast was NASTY! But the staff was friendly and the pillows were comfy
7 years ago (11-02-2018)
This is by far the worst hotel experience ever. The rooms wasn't clean until 3 hours after check in. I was told to leave my stuff in the room while we went to the basketball tournament we were playing in. I left a special boot for my foot I sleep in and a under armor shirt in the closet. We got back to the room after the ball game and they were both missing. Contacted front desk and they had the boot but no shirt. I'm still waiting on a call from the manager. The lady at the front desk pretty much told me I was a liar. I wouldn't recommend staying here they are not honest people. The beds are old the breakfast is not good and the rates are to high for the quality of the place. Quality Inn and Suites of Asheville Biltmore East is horrible!!
7 years ago (09-04-2018)
decent room, quiet and clean, good free breakfast variety with strong coffee. It's close to downtown, so the drive in is convenient. There is an ingles grocery store and a dollar General close to the hotel.
7 years ago (31-03-2018)
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