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Silver Star Buick GMC

  1. California
  2. Moorpark Car Dealer
  3. Westlake Village Car Dealer

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About

We would like to thank you for visiting our Facebook page and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

Story

Welcome to Silver Star Cadillac. We are your one stop dealership offering excellent customer service. Whether you are looking for a new or pre-owned Cadillac or service your existing one, we are here for you!

Address: 3601 Auto Mall Dr, Thousand Oaks, CA 91362, USA
Phone: (805) 267-3700
moc.otuaratsrevlis@ccmratsrevlis
State: California
Zip Code: 91362


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Reviews
Horrible customer service at this GMC. I got my Acadia and have loved it and GMC. I called GMC and asked them where to turn in the lease, said they could go to any dealership. Walked in to get a new car and turn in my lease here and Ben Prachyl walks up and right away is like no we don't take leases since we are busy here and full. I tell him GMC tells me I can drop if off anywhere and I want to look for a new lease. He doesn't care, walks away twice saying they are a dealership and to call GMC for what to do. GMC says to drop it off there. I ask him about customer service and if he wants me to lease my new car from him.... says he doesn't care and walks away and right to his office. Literally tries to run me around in circles.... go someplace else....
8 years ago (16-08-2017)
I just worked with Brandon and he made finding me a new car such a great experience! He was friendly and understanding to what I needed. He got me an amazing deal I couldn't be any happier! Highly recommend him!
8 years ago (28-07-2017)
Salespeople too pushy. Seemed friendly at first, then tried to put us into vehicles we weren't interested in. Went elsewhere and found a better deal and car.
8 years ago (03-07-2017)
I gave my car for oil change and service air bag problem. They never called me back. After so many calls, I was able to get the car back after 3 days. To the frustration, when they checked air bag issue (passenger seat), they forgot to put the buckle back. I have been trying to reach the service guy for last one week to get this fixed. This is horrible experience....
8 years ago (24-05-2017)
A dealer is a dealer...expensive, takes longer than expected, and expensive! But Jorge, my cust service rep, was very friendly and helpful. Treated me well, I just wish my bill wasn't for $250 for a coolant hose replacement.
9 years ago (12-12-2016)
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