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Reviews, get directions and contact details for Southtown Chrysler Dodge Jeep Ram

Southtown Chrysler Dodge Jeep Ram

About

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs.

Address: 2412 N Jefferson Way, Indianola, IA 50125, USA
Phone: (515) 961-8105
moc.jdcnwothtuos@ofni
State: Iowa
City: Indianola
Zip Code: 50125


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Bought our 2016 Jeep Compass from Stew Hansen but after absolutely horrible treatment from them we opted to take our jeep here for them to do a repair that was under warranty. The difference in how we were treated was amazing! All employees were so pleasant, knowledgeable and efficient! We will never go anywhere else for service or to purchase another vehicle! Five Stars!
7 years ago (27-01-2018)
Great job Guys! Had problem with my Van they got right on it and fixed problem.. Covered on Warranty. Unlike Stew Hanson's.. Thanks again.. Steve Fuller
7 years ago (13-02-2018)
Bad experience with Mark the manager, was in the market for a used Lancer Evolution and the dealership promised everything was fine. After having gone through numerous background check and proof of identity we were able to test drive it. After the test drive, found out that the vehicle had a transmission warning light service indicator. They did not have any tech that understand the issue and know how to repair it. Wanted to bring it to a third party workshop to verify the issue and Mark was very uncooperative. He wanted a $3000 deposit and also asked us to hand over my friends car keys that we used to get to the dealership. All this because we wanted to verify the issue at a different shop. After finding out the awd transmission issue, i wanted to negotiate for a discount due to issues with the car. Being confronted with issue, Mark decided to hide behind the main office counter and look from behind there like a coward and sent out his sales rep to dissuade us from purchasing the car saying he rather auction it off then sell it to us. He did not wanted to work with us and was very unprofessional despite me offering to take it at a discount and a damaged as is car. Summary: Stealership that have no expertise in technical details of a car and very arrogant managers (Mark and some other finance guy). Stay away and go to a different dealership
7 years ago (28-01-2018)
Not up-front with pricing of purchase or of value of trade. Hours of negotiations before I finally got their bottom dollars...To which other amounts got added. Other reviews used the word "sneaky"...very appropriate word for sales department. 7 weeks and still waiting for a promised refund for reimbursement from them for a ups shipment to them; wonder if they pay interest? Funny, they took my down payment a week before we got a vehicle!!!!
7 years ago (11-11-2017)
Take your pick, these clowns are either buffoons, idiots or just plain liars and cheats. DO NOT DO BUSINESS WITH THEM! I will never, ever buy another car or give them any business of mine again. Once was enough. They do excel at taking your hard earned money, but once you are out the door, forget about it, no interaction, no customer service, just pitiful. I bought my car from them over 2 months ago and I still don't have the registration or license plates and I HAVE to keep calling them to see why. They do not call me, they just keep telling me its the prior owners issue. Go figure, I tried to rate them no stars, but it would not let me. My true rating of these goofs would be a minus star.
7 years ago (20-11-2017)
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