The Big Screen Store

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The best deals, value, and information on Samsung TVs! Like our page to stay up to date with the latest sales, promotions, and information! Let us help you make your movie night or binge weekend the best experience of the week!

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The Big Screen Store Tysons Corner offers the best deals and value on Samsung TVs, sectionals, TV stands, theater chairs, and Bose audio equipment! We are a local, small business serving the Maryland, DC, and Northern Virginia areas for over 20 years!

As an Authorized Samsung Retailer (http://www.samsung.com/us/peaceofmind/) we offer the best value with the greatest peace of mind! We don't have a fridge or washer department, we specialize in your home entertainment, if you need help you can call us at a local number seven days a week!

Address: 8344 Leesburg Pike, Tysons, VA 22182, USA

Phone: (703) 506-0171

Website

moc.vtgibeht@yt

State: Virginia

Zip Code: 22182

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Reviews

We'd had a good experience with the Big Screen Store when we purchased our first "big screen" TV over a decade ago, so we decided to go there again to replace our other TV.  I first did some internet research to confirm their TV prices were comparable with several of the "big box" stores, plus we knew they would have a better selection of cabinets to choose from.  We also knew we would need some hand-holding in making the selection, and Jeff, the sales manager, was extremely obliging and courteous in this respect.  He clearly explained the different features of the various TV models, inquired about our viewing habits, and based on those, agreed that we did not necessarily need the most expensive model.  Because this TV was going in our living room, we wanted a cabinet that was reasonably priced but also was an attractive piece of furniture, and he pointed out several floor models which were on sale.  From these, we were able to find an affordable one that fit in perfectly with the rest of our decor.  All in all, the store experience, which I'd been dreading, turned out to be very pleasant.  Jeff was able to set up a delivery in two days., and the charge was reasonable.  He explained we would get a call that day between 7:30 and 8:30 giving us a 3-hour window.  The call came right around 7:30 giving us a window of 8-11, and the truck pulled in at 8:15!  I think this is one of the few times we weren't waiting around until the very end of our window for whatever service or delivery person was scheduled!  Amazing!  The crew was courteous and efficient, and since we were doing our own install, they were in and out in about ten minutes.  Later on, Jeff phoned us to be sure delivery had occurred and everything had gone satisfactorily.  Bottom line, you can't ask for better customer service than we received, and I would say that The Big Screen Store checked every box in terms of product, price,  and service.  We would recommend them without hesitation.

 7 years ago (13-08-2017)

We recently purchased a 65 inch smart TV from the Big Screen Store in Tyson's Corner. Jeff  was the sales consultant who we worked with and he was excellent in all respects. He really took his time to explain the  various options based on the various inputs we provided. The delivery/ wall mount installation process was also excellent. . We  are pleased to  be able to give this store our highest recommendation, based on the excellent service provided at every step of the way.

 8 years ago (06-08-2017)

I had a wonderful experience at the Big Screen Store. I bought a 4K TV on Black Friday in 2016. Mason was very helpful in helping me select the best fit based on my budget and my TV habits. The following summer, my TV malfunctioned and wouldn't turn on, and once again Mason was extremely helpful in getting Samsung to cover the issue as it was still under the 1 year manufacturer's warranty. He followed up diligently until the repair was completed and never missed a beat. I highly recommend the Big Screen Store in Tyson's for all your TV needs, A+ service!

 7 years ago (25-09-2017)

My experience was good from the very beginning.  I found the best TV for my family room and Jeff Mineo was very helpful in the entire process of delivery and set up.  Also  the staff at Big Screen gave me ideals on how to find and connect head phones so I can hear the TV when others are watching it at a lower sound volume.  I appreciate all their consideration.

 7 years ago (19-10-2017)

We  bought our new smart TV on the 4th of July and were pleased to benefit from the Independence Day sales. We got a terrific deal. The new TV was delivered the very next delivery team was efficient, fast, and courteous. The installation team arrived the very day. They also were efficient, friendly, and courteous. My only criticism is a small one: It would be great if the delivery team could take away the substantial packing materials with them. It would be the icing on the cake. We love the new TV!

 8 years ago (06-07-2017)

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