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Reviews, get directions and contact details for The Manhattan at Times Square Hotel

The Manhattan at Times Square Hotel

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Address: 790 7th Ave, New York, NY 10019, USA
Phone: (212) 581-3300
State: New York
Zip Code: 10019


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Reviews
Great location. It's ironic because the lobby looks very glamorous, but the rooms are motel 6 quality. My room had a bathtub that looked like it was rotting. The soundproofing was terrible so you could hear a lot of noise from the outside. Very overpriced for the room quality. Very dingy. If you are in New York to party and want a hotel with a good location this place is adequate. If you want a comfortable room where you can sleep look elsewhere. Very overpriced with a litany of fees.
8 years ago (09-08-2017)
Staff was amazing, lobby is beautiful, and that's where the good news stops. We were downgraded from our original room. The room was old, bathroom was so small you could hardly get into the bathroom and shut the door. AC never cooled down. Wallpaper peeling everywhere with mold growing behind it. Carpet was old, dark and nasty. Bathroom was so outdated, small and in need of major repairs. Water stains and leaks all of walls. Not a happy camper. Tried to add pics but it won't let me.
8 years ago (10-09-2017)
For the price in Times Square it is fine. You are paying solely for the location. The hotel is fine but old and needs updating. I was expecting much for the price and it met those expectations. It was fine, I didn't go to NYC to stay in my room.
8 years ago (15-09-2017)
We were very disappointed to see the poor quality of our room compared to the photos online and to the modern atmosphere set by the lobby. The hallway carpets are dingy and raveling with poor lighting, the housekeeping staff carried on VERY loud conversations which could be heard clearly in our room. The walls seemed very thin as you could also hear normal conversations in the hall and neighboring rooms. Very few accessible outlets (none near either nightstand), and the vents and smoke detector looked like they hadn't been cleaned in years. The bathroom's wallpaper and bathtub was peeling with stained grout. Also, the daily fees for Wifi and gym (which is tiny) was a surprise. 2 stars only because the bed was comfortable, the lobby staff was great, and the location was unbeatable. Not totally dissatisfied, but not the luxurious experience we were expecting.
8 years ago (05-09-2017)
I was a little concerned when booking after reading some of the reviews, but after staying at the hotel I believe the negative reviews were way too harsh. It is an older hotel and could use a little renovation but I guarantee if they did the renovations, the room rates would go up dramatically. The accommodations were good, room was clean, bed was comfortable, location was AWESOME, and the price was very reasonable for New York. If you are looking for a Marriott-type hotel, stay at a Marriott (and expect to pay twice as much). If you are looking for a nice, reasonably priced hotel with a great location that is perfect for a busy New York vacation, I highly recommend this hotel. I would definitely book here again.
8 years ago (24-06-2017)
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