The Willows Hotel

Reviews, get directions and contact details for The Willows Hotel

About

Experience the timeless ambiance and cordial service of The Willows, one of the top-rated boutique hotels in Chicago.

Story

The moment you arrive, you'll feel the effortless charm of a French country home, accented by our 19th century-style furnishings and the warm welcome of our friendly staff.

Find our Chicago hotel just north of downtown in the scenic Lakeview neighborhood, just two blocks to Lake Michigan and Lincoln Park, and close by to Wrigley Field, Saint Joseph Hospital, DePaul University and many of the top things to do in Chicago.

Address: 555 W Surf St, Chicago, IL 60657, USA

Phone: (773) 528-8400

Website

State: Illinois

City: Chicago

Zip Code: 60657

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

Similar places near

Hotel Versey 199 meter Cannot go on enough about this hotel. Perfect location, literally close to EVERYTHIN...

City Suites Chicago 1 miles Room was very small, but it was clean. Location was good, as we were in town to see a...

Majestic Hotel 1 miles This is a regular stop on our quarterly Chicago visits. Very convenient to great rest...

Bellwood Hotel 1 miles I felt at home. Beautiful lobby and rooms. Perfectly clean and amazing location, righ...

Mark Twain Hotel 2 miles Rude staff, terrible accommodations, and insect infested. Only upside is close to dow...

Lorali Hotel 2 miles Didn't go inside was doing Uber so couldn't tell you

Hotel Felix 3 miles It's a renovated Hotel in a very small footprint. They've done a really good job. I l...

The Godfrey Hotel Chicago 3 miles We had such a great time at The Godfrey. Once they found out we were on our honeymoon...

Best Western River North Hotel 3 miles Wallace and Charlotte were fantastic. Staff overall were informative and welcoming. C...

Fairfield Inn & Suites by Marriott Chicago Downtown/River North

Fairfield Inn & Suites by Marriott Chicago D... 3 miles Spotless, roomy accommodations. The most comfortable beds and plenty of comfy pillo...

Hyatt Place Chicago/River North 3 miles The service from the hotel staff exceeds that of far more expensive hotels in town. E...

Hampton Inn & Suites Chicago-Downtown 3 miles Nice hotel, and a good spot just north of the river. Clean rooms, and clean lobby. Br...

W Chicago - Lakeshore 3 miles We've stayed at the W twice and we love it! Amazing views, rooms are modern and super...

Holiday Inn Chicago-Mart Plaza River North 3 miles Enjoyed our stay, both the facility and customer service were above grade. We had pre...

Kinzie Hotel 3 miles I enjoyed my stay in Kinzie Hotel. Clean and comfortable bed. The location is pretty ...

Ace Hotel Chicago 3 miles Awesome location near all of the new restaurants in the West Loop, and a short walk t...

Renaissance Chicago Downtown Hotel 3 miles This is a very cool hotel. I reserved room 2524 for my wife's birthday in early May a...

Homewood Suites by Hilton Chicago Downtown West Loop

Homewood Suites by Hilton Chicago Downtown W... 3 miles This hotel is fairly new. It was cleaner than most hotels that I've stayed at in the ...

Reviews

Older hotel but nice and clean. Comfortable & firm mattress. Good pillow. Room very spacious. I like circulating air when I sleep and it does have steam heat but there was a ceiling fan so it wasn't an issue. The gentleman on the night I checked in and the woman working in the morning were both  polite. Within walking distance of a lot of decent restaurants. Good breakfast. Self-park in & out parking only $25 though I found street parking for free. Less than 10 minute drive to DePaul. I would stay here again.

 8 years ago (30-03-2018)

We looked forward to a boutique style hotel but unfortunately our experience was less that satisfactory. Our reservation was misbooked and we were put into a very small single queen room that didn't have a working toilet and the shower head didn't work correctly. On the bright side the staff were helpful in changing us rooms and giving us a $30 credit. When we got to our new room (double queen), everything seemed to work well. Unfortunately, the bathroom has no ventilation and after two showers our entire room was damp and the window vent in the bathroom was broken. Overall it was not worth the $159 we paid to stay. At least the staff was nice.

 8 years ago (31-03-2018)

Staff was helpful and friendly. Great customer service. No issues to report. Hotel is being renovated but it was very clean.

 8 years ago (03-05-2018)

Hotel is located on a side street, a few blocks away from the lake. Employees where very friendly and they provide a nice breakfast every morning. Rooms where very clean and the mini bar is not completely over priced. Which was nice. Only downfallis with rooms being so small. I usually like to have extra space and upgrade. I upgraded here to a king size suite through Expedia. Room only had a tiny closet and enough space for the king bed.

 8 years ago (01-05-2018)

I loved the hotel. The room was very clean and spacious, the breakfast options were reasonable and tasty. The place is impressive - the service here was the best I have every experienced anywhere! I highly recommend it and would definitely stay again.

 8 years ago (19-02-2018)

Comment on this business

Map, Satellite View
Street View

to add The Willows Hotel map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=the-willows-hotel&id=183254&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/the-willows-hotel-i183254.html" target="_blank" title="The Willows Hotel">The Willows Hotel</a></p>