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Reviews, get directions and contact details for United States Postal Service

Address: 7901 3200 W, West Jordan, UT 84088, USA
Phone: (800) 275-8777
State: Utah
Zip Code: 84088


Opening Hours

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

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Reviews
I've been waiting for my package for 3 months now. I was told up to 2 weeks delivery, and I've waited very patiently but I am fed up. The first time USPS attempted to deliver, the brain-dead delivery person decided that my address does not exist and sent my package back from whence it came without contacting me whatsoever. The second time they attempted to deliver (yesterday), I was notified that the package was delivered to my mailbox. Upon checking, I discovered there was, in fact, nothing in my mail. The leasing office told me that no one dropped off a package for me at all, despite the fact that USPS falsely claimed that they delivered my package into my mailbox yesterday. So, the way I see it, there are a few different possibilities of what may have happened: 1. The delivery person left the package on my door step, falsely claimed they left it in my mailbox and went on his/her merry way, proud of yet another job well done. My package was then stolen. 2. Delivery person somehow managed to put my package in the wrong mailbox and it is now awaiting someone else in my apartment complex to pick it up. 3. Or perhaps the delivery person is not so honest and decided that no one would notice if a small package went missing, and took it for their own. Well, I did notice. Now I fully understand why the post office has a rating of less than 2 stars online. If these incompetent fools are unable to provide service for their customers, perhaps they should shut down their business. Because all I'm doing when utilizing the USPS service, is throwing away my time and money as I wait eagerly for a package that will never be delivered. Very displeased.
7 years ago (11-01-2018)
I operate a business on one of this Post Offices routes. Every day we spend thousands of dollars in shipping to ship time sensitive packages with USPS all across the country, for the third time this month our mailwoman has quietly snuck in and dropped of our mail without picking up our outgoing packages that we have. I have caught her the other two times after chasing her into the parking lot and explained to her that EVERY SINGLE DAY we have outgoing mail and to stop at the warehouse door to pick it up and she has told me it wouldn't happen again. And yet here we are again! I tried to call this office that I have been in and is not usually busy enough to justify me waiting on hold for one of their "representatives" for an hour and a half to no avail. Its enough to make you want to sell the building and move the business to another city!
7 years ago (18-01-2018)
They NEVER answer their phone. They always say they will have someone call you back, which never happens. The lines are always forever long and it is understaffed. Now as for the employees (which is the only reason they got 2 stars instead of one) They are always very friendly and helpful and I am sure they also get sick of the complaining. It is absolutely not their fault but whoever is in charge of this office needs to add a staff member or 3!
7 years ago (10-01-2018)
On multiple occasions has stated tried to deliver package in mailbox but ultimate had to drive to location for an envelope that would fit no issue. Yet another package delivered and was given a key to larger mailbox, open larger box below to find another key in that box to the same one that I just opened with my package locked in the wrong box with no key. They are a joke and as stated in the other horrible reviews, cannot service the customer and need to cut the hemorrhaging money of a joke business they run.
7 years ago (16-01-2018)
Always deliver packages late. I get my neighbors package at least every month. It is time for them shut down if they cannot provide proper business. People of West Jordan deserve better than this!
8 years ago (15-12-2017)
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