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United States Postal Service

  1. Georgia
  2. Georgia Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 250 Georgia Ave E, Fayetteville, GA 30214, USA
Phone: (800) 275-8777
State: Georgia
Zip Code: 30214


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
This is one of the worst post offices I have ever been to. Unfortunately, this is the closest PO to my business so I have to endure their terrible attitudes and customer service quite often. It’s so bad that I’ve started to drive 20 minutes out of the way to avoid this location. But today takes the cake...I needed to drop off a 1 1/4” thick box (equivalent to the size of 2 1/2 DVD cases) that I had already packaged in a medium flat rate envelope with paid postage. The package was not distorted or stretched in any way, it was neatly packaged using the factory peel and stick lip and all I needed was a receipt. Well as soon as I asked for a receipt, I was told that they could not ship it in the medium flat rate envelope because the package was not flat?!? And I was told that “flat rate means flat package”??? Which I’ve had issues with people at this location over stupid little things like this before, so I asked to speak to a manager/supervisor. Well after she was in the back talking to the manager for about 10 minutes, he came out and backed up her original position, which I quickly debunked with “Flat rate. Not flat package. If it fits (without stretching or re-constructing the envelope) it ships!”. So I completely abided by the guidelines. Now embarrassed, he quickly moved to making up new guidelines. This went on for a while with him taking long trips to the back with a supposed “conference call” to higher ups about this “1 1/4” envelope in between and finally ended with a magical, mysterious thickness bulge guideline that was completely up to his discretion and mine didn’t cut it?!? This all took place over the course of 50 minutes before I finally walked out and went to the PO down 54 where I told them about the previous encounter and was told that there was nothing wrong with my envelope. If it fits, it ships! And that they have no idea why they would have a problem with the package at the other location. So they quickly took care of me with a smile and no issue at all! Just unbelievable! So, if you want to have a pleasant day, avoid this location at all costs! Because I’m sure with them being government employees nothing will change and they’re not going anywhere.
7 years ago (15-11-2017)
I am giving this location a two star rather than one, because at least our packages make it to our mailbox most of the time, just never ever on time. Literally, our items continue to post as delivered, but then we have to play a waiting game with our fingers crossed to see if it actually does deliver. With such a low rating, from so many people, it amazes me that this location doesn't implement measures to ensure more success. This tells me that they either do not have the resources to, or that they simply do not care.
7 years ago (13-11-2017)
Do not drop off prepaid packages at this post office without getting a receipt. Twice now I have dropped packages in the container in the lobby because I didn't want to wait in the long line but the packages mysteriously disappear for a week or more and nothing shows up on tracking. The first time I wrote it off as a fluke but after having it happen again, I won't be coming back to this location. Oh, and when I waited in line to check on it, the employee was rude and unhelpful and just told me to "give it more time."
7 years ago (04-11-2017)
1. There was no notice left on my door. 2. I have been home all day waiting for this package because this is my first time ordering from ebay and I was really anxious to receive my package. So, whoever "delivered" my package is lying. No one rung my doorbell; no one knocked on my door. 3. My package was supposed to be delivered by 8:00 pm on November 20th, 2017 according to your website. So, when I checked it again after 8 pm, I found your lies. No one attempted to deliver anything to me. 4. I do not have video surveillance proof. :( 5. I hope you guys get more funding from the government or more profit from your customers to hire better mailmen. 6. The speech to text coding on your "A.I" on your customer service number is broken and laggy. 7. Also, your A.I told me to hold for the next available representative for about 15-20 minutes at 8:06 pm. It is now 8:30 pm. ( As I currently write this.) 8. I would like an apology from your postmaster for your disservice and your lies. 9. The customer service employee(once I reached an actual person) was kind. 10. The Email to file a complaint is experiencing errors at this moment so I went here hahahahahaha. 11. This location itself is also trash: rude and slow business. 12. I wish I can donate a 0 star. :((
7 years ago (20-11-2017)
Saturdays always so busy and slow due to number of people but you just need to expect that. We don't mind. Fayetteville citizens in line are courteous and not grumpy. The clerks have always been nice and smiles even under duress of long lines. Love my city.
7 years ago (02-09-2017)
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