United States Postal Service

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Address: 3900 Crown Rd SE, Atlanta, GA 30304, United States

Phone: (800) 275-8777

Website

State: Georgia

City: Atlanta

Zip Code: 30304

Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 9:00 AM – 10:00 PM

Update Info

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United States Postal Service 0 meter I was so grateful for the late hours at this location! The clerks were very helpful a...

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Reviews

This location stays open late but they won't get your packages out any quicker than the other locations that close earlier. Don't waste your time trying to get there before the cutoff timeframe for Priority because your package won't be scanned in on time. It is always crowded and the workers are on slow motion. YOU HAVE BEEN WARNED!!!

WITH ALL OF THESE NEGATIVE REVIEWS FOR THIS LOCATION AND MULTIPLE OTHERS THROUGHOUT THE US, WHY ISN'T ANYTHING BEING DONE TO REMEDY THE SITUATION? USPS CLEARLY DOES NOT CARE ABOUT THEIR CUSTOMERS BUT WILL GLADLY GO UP ON SHIPPING RATES EVERY YEAR TO STUFF THEIR OWN POCKETS. THE WORKERS ARE COMPENSATED VERY WELL REGARDLESS OF POOR CUSTOMER SERVICE.. MANAGEMENT DOES NOT CARE AND THE ONLY WAY TO GET YOUR POINT ACROSS IS TO GO THROUGH THEIR COMPETITORS AND TO STOP UTILIZING THEIR HORRIBLE SERVICE! 

I HONESTLY BELIEVE THAT THEIR WORKERS OR RANDOM PEOPLE THAT COME IN AT NIGHT ARE ABLE TO WALK UP AND TAKE PREPAID PACKAGES OFF OF THE COUNTER BECAUSE THEY WILL ALLOW THE COUNTER TO OVERFLOW WITH PACKAGES BEFORE TAKING THEM TO THE BACK. IF THIS HAPPENS WHO ENDS UP PAYING FOR IT? THE CUSTOMER! THERE ARE NO ATTENDANTS WATCHING THE PACKAGES OR SCANNING THEM FOR HOURS SO HOW DO YOU KNOW IF YOUR PACKAGES ARE EVEN MAKING IT TO THE BACK? ON A REGULAR EVENING THE LINE IS TO THE DOOR. THIS LOCATION IS A JOKE AND NOTHING IS BEING DONE TO IMPROVE IT.

 7 years ago (01-03-2018)

I was so grateful for the late hours at this location! The clerks were very helpful and patient. My package arrived a day after the expected delivery date, however, I was advised that unless I pay the difference for express mail, the delivery date could not be guaranteed. I can't fault them when they made me aware of potential consequences. The line was a little long but if you want to ship outside of normal P.O. hours, this location is worth the trip.

 8 years ago (30-09-2017)

This place sucks. They DO NOT UNDERSTAND CUSTOMER SERVICE. I dropped a package off, prepaid at their drop box and hour before cuttoff time. That was Tuesday. Not scan Tuesday Night, No scan Wednesday Night. No Scan Thursday afternoon. I go back to post office. Customer rep says that they dont have the package. then She goes to the back for 20 mins still unable to locate the package. They don't know where my package is. smh. use UPS OR FEDeX.

The 1st time I dropped a package off on a Tuesday. They didn't scan it till Thurday AM. Sent it to Mobile (it's destination) then sent it back to me, then sent it back to moible. It took 6 days for the USPS to deliver my package from ATL to Mobile Alabama, Priority Mail. NEVER AGAIN. YOU GUYS SUCK. NOT ALL LOCATIONS

 7 years ago (08-02-2018)

Having just had a horrible experience at the Union City Post office where they almost refused to take my 250 PREPAID shipments because I brought the last load in at 4:59 (please note, we had people working their BUTTS off all day to try to get these done in time to get them to the post office...!)...!  And last night was the ABSOLUTE OPPOSITE...!  Michelle at the Hapeville/Crown Rd Hapeville was absolutely exceptional...!!!  Once again I brought several (about 50) packages - but this time NOT 'prepaid' - so she had to enter EVERY SINGLE ONE into her system!  There was a long line so she asked me a couple times could she work a few others through before completing mine (to which I was happy she did - standing in that line can be frustrating, especially when ONE PERSON is taking so much of their time).  And, at the same time, one of the terminals froze up - making the line even slower... and she was MULTI-TASKING like I've never seen anyone as she was answering other employees questions about unique issues (she was obviously the 'go to' person for anything out of the ordinary).  And... thru all of this, she had an exceptional - can do - upbeat attitude...!  I was SO impressed!  USPS needs to get this lady to do their training...!

 8 years ago (20-12-2017)

Deserves no stars. Smh my expensive  package have been sitting in this place since 1/18. It's the 27th and I'm still hearing acceptance pending past delivery day. First and last time

 7 years ago (27-01-2018)

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United States Postal Service

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