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Reviews, get directions and contact details for United States Postal Service

Address: 1400 Patriot Blvd, Glenview, IL 60026, USA
Phone: (800) 275-8777
State: Illinois
City: Glenview
Zip Code: 60026


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews
The absolute worst. I have had so many package delivery issues with this post office. Yesterday I got a notification from FedEx that my local post office could not deliver my package because the address was wrong. I double checked the address I shipped the package to. NOT WRONG. SO RIGHT. They continue to have issues finding addresses in my neighborhood. That's actually job one of a postal carrier. I contacted the business, who told me I need to contact the post office. I called the main number, and was just told my wait time to speak to an agent is between 1 HOUR and 1 HOUR 14 MINUTES. Are you kidding me?! Get with the century, USPS. Most of my shopping is done online. There will be an abundance of packages you will need to deal with or else savvy shoppers like myself will stop using carriers that contract with you to deliver packages (like FedEx). My next complaint is to FedEx, who should have just delivered it to me directly. WTH. This isn't hard. UPDATE: I sent a complaint to FedEx that they need to stop handing over the last leg to an inept organization. I then attempted to email USPS because I'm not going to sit on hold for an hour and a half. I filled out the email form, which took 5-10 minutes because I wanted to be very clear about what went down. I submitted it and got an error message that the email service is temporarily unavailable and to call instead. And here we are full circle back to madness, folks...
7 years ago (22-02-2018)
Time for major changes; this is the WORSE post office I have ever used. The system they use for packages does not work. EVERY single time I have been in the post office someone is looking for a package that has not been delivered and has been missing for multiple days,weeks, or months. Staff is always telling people to write down their contact info. They lost my package; in my third attempt to find it I spoke with the Postmaster who had zero sense of urgency and went to look for the package for over 25 minutes, never coming back and sending someone else back to ask me the exact same questions she already asked me. I have also noticed people coming in for their appointment for passports and the person is always running late or on lunch break during an appointment time. Time for a change- new management is needed. What a mess! And I think they are enjoying my birthday gifts from my aunt.
8 years ago (08-12-2017)
The older lady staff are not helpful. I just want to ask a simple question about passport. She told me stay on line and I stayed on line, after some time when I got to the counter, they told me to look online. That lady should have told me that at beginning. I was so pissed off. No wonder usps is losing customers.
8 years ago (24-11-2017)
Always sooooooo vveeerrrryy sllllooow. Why is this Post office so inefficient? It makes no difference time of day, it's always the same snails pace.
7 years ago (19-02-2018)
Incompetent staff and terrible customer service. Needed to do global express shipping for one envelope that was going to cost $65. Spent 10 minutes filling out forms and then the woman informed me that she had given me the wrong form. I was the first person to walk in the door, obviously on my way to work and she couldn’t take the time to do one thing right.
7 years ago (16-02-2018)
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