west elm

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Address: 3333 Bear St Ste 231, Costa Mesa, CA 92626, USA

Phone: (714) 662-1960

Website

State: California

Zip Code: 92626

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Reviews

We purchased a few items back in June.  Rene was so helpful with helping us decide on what we needed for our new home.  Veronica was very helpful with a recent exchange.  If you are looking to furnish your home, start at West Elm :)

 9 years ago (10-09-2017)

Friendly staff who are very attentive. I was stopped multiple times by associates who weren't over bearing but just friendly. 

 9 years ago (30-05-2017)

The salesperson was so lame that I am returning what I purchased there and won't go back after giving it some thought.  I had purchased a flameless candle that is now on sale 40% off.  She basically smiled and said  "It  is good that you overpaid for the candle"  It was late and I think she was tired but Really?

 10 years ago (25-02-2017)

This place has become a new favorite for me. We picked up a beautiful linen bedroom set. The custumer service rep was great to help us find a couple coupons that save us some $$$. Of course we used that to buy more stuff.

 10 years ago (04-09-2016)

Very careless store associates. They didn't confirm my address before submitting my order. When i asked her to verify my address i realized she put the wrong address. She charged my card and didn't even give a total. I had to ask for that as well. 
This is the limit of carelessness and poor customer service. WESTELM should train their associates better.

 10 years ago (04-09-2016)

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